Windows 10 upgrade failing and restoring back win 7

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  1. Posts : 6
    Windows 10
       #1

    Windows 10 upgrade failing and restoring back win 7


    Upgrading a windows 7 32 bit desktop using a dvd to windows 10 failiing everytime it reaches 17%, restarts and begins restoring to previous version i.e windows 7.

    Windows 10 upgrade failing and restoring back win 7-restoring.jpgWindows 10 upgrade failing and restoring back win 7-upgrading.jpg
      My Computer


  2. Posts : 4,224
    Windows 10
       #2

    There are many reasons why an upgrade from 7 to 10 might fail. This Google Search will point you at most of them. But that early on in the process, I have to wonder if the most likely cause might not be whatever antivirus package you have installed on your PC. Try disabling that, then try the install again. This has helped many people get past early-installation phase hurdles.
    HTH,
    --Ed--
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  3. Posts : 6
    Windows 10
    Thread Starter
       #3

    I did uninstall the antivirus before upgrading,

    Thanks for the google search let me see if it helps
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  4. Posts : 17,638
    Windows 10 Pro
       #4

    Disabling AV is of course important.

    That being said, I want to ask you if it is important to you to upgrade instead of clean install? I mean, do you have some software that can't be reinstalled or some other reason not to do a clean install?

    I would recommend you doing a clean install, following instructions told in this tutorial: Clean Install Windows 10 Directly without having to Upgrade First Installation Upgrade Tutorials

    Kari
      My Computer


  5. Posts : 6
    Windows 10
    Thread Starter
       #5

    Yes, the computer contains sensitive info and has programs and certificates that are used to conduct transactions. Upgrade is the only option. Problem is we spent 2 days trying to upgrade, with no success. Initially we used the media creation tool provided by microsoft to try upgrade by using the assistive technology route. Didn't work, so we bought a windows 10 pro license, only to get stuck as above. Fustrations all around.
      My Computer


  6. Posts : 4,585
    Windows 10 Pro
       #6

    Wouldn`t downloading the Iso file and running setup from within W7 work ? And not using the dvd ? Maybe the dvd is corrupt, did you create it ?

    I just downloaded the FCU ISO file, took less then 10 minutes.

    Do you have the Iso file on this particular PC ?
    Last edited by AddRAM; 12 Dec 2017 at 18:27.
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  7. Posts : 6
    Windows 10
    Thread Starter
       #7

    Yes we downloaded the ISO using media creation tool, mounted it and run the setup on the WIN7. This gave the "installation has failed" error when it was about to restart.
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  8. Posts : 39,972
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    If you attempt another upgrade it will create Panther logs (expected fail).
    The Panther logs can then be troubleshooted to find the cause of the failure.
    If you see a failure code or a posted error that may help the troubleshooting.
      My Computer


  9. Posts : 6
    Windows 10
    Thread Starter
       #9

    Below is the beginning of the setuperr log.

    2017-12-12 18:14:55, Error MOUPG CSystemHelper::CheckConnectedStandby(642): Result = 0x800700572017-12-12 18:18:49, Error CallPidGenX: PidGenX function failed on this product key. (hr = 0x8a010101)2017-12-12 18:19:08, Error CONX WlanOpenHandle failed with error 000004262017-12-12 18:19:08, Error CONX Failed to initialize wireless class data 800704262017-12-12 18:19:08, Error CONX Failed to initialize net class data 800700052017-12-12 18:19:14, Error CONX Failed to get class data from printer 800700572017-12-12 18:19:15, Error CONX Failed to get class data from printer 800700572017-12-12 18:19:15, Error CONX Failed to get class data from printer 800700572017-12-12 18:19:15, Error CONX Failed to get class data from printer 800700572017-12-12 18:19:15, Error CONX Failed to get class data from printer 800700572017-12-12 18:19:16, Error CONX Failed to get class data from printer 800700572017-12-12 18:19:53, Error CONX Failed to open INF file [wpdmtp.inf] with 0xe00001002017-12-12 18:19:53, Error CONX Failed to initialize driver package [wpdmtp.inf]2017-12-12 18:27:32, Error [SetupHost.exe] ReAgentXMLParser::ParseConfigFile (xml file: C:\$WINDOWS.~BT\Sources\SafeOS\ReAgent.xml) returning 0X22017-12-12 18:33:53, Error MIG OC Exception: OC::COCCbsAdapter::InitOnline: CoCreateInstance of CbsSession failed. hr = 0x800800052017-12-12 18:33:53, Error SP Could not save OC status. Error: 0x8007001F2017-12-12 18:33:54, Error SP pSPRemoveUpgradeRegTree: failed to delete reg tree HKLM\SYSTEM\Setup\Upgrade[gle=0x00000005]2017-12-12 18:34:08, Error [0x080a6e] MIG OOBCopyWRFFilesToSources: Fail to copy WRF file 'C:\Windows\Migration\WTR\CompatTelemetry.inf'. Error: 5: Win32Exception: \\?\C:\Windows\Migration\WTR\CompatTelemetry.inf copy to \\?\C:\$Windows.~BT\Sources\Migration\WTR\CompatTelemetry.inf: Access is denied. [0x00000005] class UnBCL::String *__stdcall UnBCL::File::Copy(const class UnBCL::String *,const class UnBCL::String *,int)[gle=0x00000005]2017-12-12 18:34:08, Error [0x080a6e] MIG OOBCopyWRFFilesToSources: Fail to copy WRF file 'C:\Windows\Migration\WTR\GWXMig.inf'. Error: 5: Win32Exception: \\?\C:\Windows\Migration\WTR\GWXMig.inf copy to \\?\C:\$Windows.~BT\Sources\Migration\WTR\GWXMig.inf: Access is denied. [0x00000005] class UnBCL::String *__stdcall UnBCL::File::Copy(const class UnBCL::String *,const class UnBCL::String *,int)[gle=0x00000005]2017-12-12 18:35:44, Error [0x08085f] MIG MigHost: CMigPluginSurrogate::LoadAndRegisterServerInThreadContext: LoadLibraryExW(C:\$WINDOWS.~BT\Sources\ReplacementManifests\Microsoft-Windows-RasServer-MigPlugin\RasMigPlugin.dll, LOAD_WITH_ALTERED_SEARCH_PATH) failed gle=0x7f.[gle=0x0000007f]2017-12-12 18:35:44, Error [0x080863] MIG MigHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: LoadAndRegisterServerInThreadContext() failed hr=0x8007007f.[gle=0x0000007f]2017-12-12 18:35:44, Error [0x0808ff] MIG COutOfProcPluginFactory::CreateInstance: m_currentHostSurrogate->LoadDllServer(C:\$WINDOWS.~BT\Sources\ReplacementManifests\Microsoft-Windows-RasServer-MigPlugin\RasMigPlugin.dll, {D26AA4A5-92AD-48DB-8D59-95EF0DCE6939}, 0) failed, hr=[0x8007007f].2017-12-12 18:35:45, Error [0x08085f] MIG MigHost: CMigPluginSurrogate::LoadAndRegisterServerInThreadContext: LoadLibraryExW(C:\$WINDOWS.~BT\Sources\ReplacementManifests\Microsoft-Windows-MapsControl-Migration\MapsMigPlugin.dll, LOAD_WITH_ALTERED_SEARCH_PATH) failed gle=0x7e.[gle=0x0000007e]2017-12-12 18:35:45, Error [0x080863] MIG MigHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: LoadAndRegisterServerInThreadContext() failed hr=0x8007007e.[gle=0x0000007e]2017-12-12 18:35:45, Error [0x0808ff] MIG COutOfProcPluginFactory::CreateInstance: m_currentHostSurrogate->LoadDllServer(C:\$WINDOWS.~BT\Sources\ReplacementManifests\Microsoft-Windows-MapsControl-Migration\MapsMigPlugin.dll, {39CC25F3-AF21-4C42-854D-0524249F02CE}, 0) failed, hr=[0x8007007e].2017-12-12 18:35:46, Error [0x08085f] MIG MigHost: CMigPluginSurrogate::LoadAndRegisterServerInThreadContext: LoadLibraryExW(C:\$WINDOWS.~BT\Sources\ReplacementManifests\Microsoft-Windows-RasServer-MigPlugin\RasMigPlugin.dll, LOAD_WITH_ALTERED_SEARCH_PATH) failed gle=0x7f.[gle=0x0000007f]2017-12-12 18:35:46, Error [0x080863] MIG MigHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: LoadAndRegisterServerInThreadContext() failed hr=0x8007007f.[gle=0x0000007f]2017-12-12 18:35:46, Error [0x0808ff] MIG COutOfProcPluginFactory::CreateInstance: m_currentHostSurrogate->LoadDllServer(C:\$WINDOWS.~BT\Sources\ReplacementManifests\Microsoft-Windows-RasServer-MigPlugin\RasMigPlugin.dll, {D26AA4A5-92AD-48DB-8D59-95EF0DCE6939}, 0) failed, hr=[0x8007007f].2017-12-12 18:35:46, Error [0x08085f] MIG MigHost: CMigPluginSurrogate::LoadAndRegisterServerInThreadContext: LoadLibraryExW(C:\$WINDOWS.~BT\Sources\ReplacementManifests\Microsoft-Windows-MapsControl-Migration\MapsMigPlugin.dll, LOAD_WITH_ALTERED_SEARCH_PATH) failed gle=0x7e.[gle=0x0000007e]2017-12-12 18:35:46, Error [0x080863] MIG MigHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: LoadAndRegisterServerInThreadContext() failed hr=0x8007007e.[gle=0x0000007e]2017-12-12 18:35:46, Error [0x0808ff] MIG COutOfProcPluginFactory::CreateInstance: m_currentHostSurrogate->LoadDllServer(C:\$WINDOWS.~BT\Sources\ReplacementManifests\Microsoft-Windows-MapsControl-Migration\MapsMigPlugin.dll, {39CC25F3-AF21-4C42-854D-0524249F02CE}, 0) failed, hr=[0x8007007e].2017-12-12 18:35:47, Error [0x08085f] MIG MigHost: CMigPluginSurrogate::LoadAndRegisterServerInThreadContext: LoadLibraryExW(C:\$WINDOWS.~BT\Sources\ReplacementManifests\Microsoft-Windows-RasServer-MigPlugin\RasMigPlugin.dll, LOAD_WITH_ALTERED_SEARCH_PATH) failed gle=0x7f.[gle=0x0000007f]2017-12-12 18:35:47, Error [0x080863] MIG MigHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: LoadAndRegisterServerInThreadContext() failed hr=0x8007007f.[gle=0x0000007f]2017-12-12 18:35:47, Error [0x0808ff] MIG COutOfProcPluginFactory::CreateInstance: m_currentHostSurrogate->LoadDllServer(C:\$WINDOWS.~BT\Sources\ReplacementManifests\Microsoft-Windows-RasServer-MigPlugin\RasMigPlugin.dll, {D26AA4A5-92AD-48DB-8D59-95EF0DCE6939}, 0) failed, hr=[0x8007007f].2017-12-12 18:35:48, Error [0x08085f] MIG MigHost: CMigPluginSurrogate::LoadAndRegisterServerInThreadContext: LoadLibraryExW(C:\$WINDOWS.~BT\Sources\ReplacementManifests\Microsoft-Windows-MapsControl-Migration\MapsMigPlugin.dll, LOAD_WITH_ALTERED_SEARCH_PATH) failed gle=0x7e.[gle=0x0000007e]2017-12-12 18:35:48, Error [0x080863] MIG MigHost: CMigPluginSurrogate::COMGenericThreadingHostThreadProc: LoadAndRegiste
      My Computer


  10. Posts : 39,972
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    When posting large files (txt or images) into the thread you can use one drive or drop box share links:
    Share OneDrive files and folders - Office Support

    For failure to upgrade download and install Everything search:
    voidtools

    Search for these folders and files and post as many files as you can find into the thread using one drive or drop box share links:

    C:\Windows\Panther
    setuperr.log
    setupact.log
    Setupmem.dmp
    setupapi.dev.log
    BlueBox.log
    Event logs (*.evtx)
    C:\$Windows.~BT\Sources\Rollback
    $Windows.~bt\Sources\Rollback\setupmem.dmp
    $Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log
    $Windows.~bt\Sources\Rollback*.evtx
      My Computer


 

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