1. Joined : Jul 2015
    Posts : 2
    windows 7
       30 Jul 2015 #1

    Upgrade from Win 7 to 10 fails with no error


    Hi guys I have been trying to upgrade 7pro for a day or so with no luck. First of all I tried the 'get windows 10 app' this tells me a update (KB2952664) is not installed. It was showing as failed in my update long but has since installed ok. However the app still says its missing.
    So I tried the media creation tool. This starts up fine but about 40 min in this screen appears
    Click image for larger version. 

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    I press ok and after about 10 seconds the installer just closes, and that's it we are back to normal. I have tried this 3 times and I get the same result.
    any ideas?
    Rob
      My System SpecsSystem Spec


  2. Joined : Oct 2013
    Posts : 17,442
    64-bit Windows 10 Pro build 15014
       30 Jul 2015 #2

    Hello Rob, and welcome to Ten Forums.

    After you click on OK, let the computer sit for a while to see if it may continue afterwards. Sometimes this can take quite a while.
      My System SpecsSystem Spec


  3. Joined : Jul 2015
    Posts : 2
    windows 7
       30 Jul 2015 #3

    Brink said: View Post
    Hello Rob, and welcome to Ten Forums.

    After you click on OK, let the computer sit for a while to see if it may continue afterwards. Sometimes this can take quite a while.
    Thanks, tried using it as normal after it all disappeared with no luck. I am now installing it on a USB stick so it does not take so long to do each time.
    Rob
      My System SpecsSystem Spec


 


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