Windows 10 won't boot after update


  1. joaolourenco
    Posts : 2
    Windows 8
       New #1

    Windows 10 won't boot after update


    Hey,

    I've been searching around the web for some hours now, but I haven't found anyone with a problem similar to mine.

    I have a Samsung ATIV Smart PC Pro 700T. It came with Windows 8. Around a year ago I updated it to Windows 10 and it was working flawlessly.

    However, a month or so ago, a Windows 10 update rolled out. As usual, I performed the update. To my surprise, when Windows asked to reboot, it got stuck at Samsung logo! I tried booting from the original recovery disk but I got a message that it was unable to fix the problem.

    I got so disappointed with Microsoft that I decided to switch to Ubuntu. Unfortunately, it does not have all the drivers for my tablet PC, so today I decided to reinstall Windows 10.

    So I formatted my PC and installed a fresh copy of Windows 8. I used MediaCreationTool to perform the update selecting "Upgrade this PC now" and "Erase everything". However, when it rebooted, it had the same problem as before: it got stuck in Samsung logo.

    Using the boot repair of my original Windows 8 disk only shows the message that it was unable to fix the problem.

    Can somebody please help me out fixing this issue? I'm really desperate because Windows 8 is BS!

    I can provide more information if you need it.
    Thanks
      My Computer
    Quote Quote

  3. OldGuyGeek
    Posts : 51
    Windows 8.1 Pro & Windows 10 Pro
       New #2

    Did you use the Samsung Update utility to upgrade?

    Here's a video from Samsung about upgrading.

    http://www.samsung.com/us/support/answer/ANS00046882/
      My Computer
    Quote Quote

  4. rpo
    Posts : 32
    Windows 10 Pro
       New #3

    Some people have problems when USB devices (mouse, camera) are connected.
      My Computer
    Quote Quote

  6. cottonball
    Posts : 579
    Windows 10 Home
       New #4

    joaolourenco,

    Just some thoughts...

    Samsung ATIV Smart PC Pro 700T appears to be 64bit.

    Did you keep in mind that one cannot upgrade an installation of Windows from 32-bit to 64-bit even if the hardware supports it. Whatever bit-version of Windows you are running is the version of the download tool you need to get if you wish to do an in-place upgrade.

    Windows 10
    Opt to: Using the tool to upgrade this PC to Windows 10

    Not so sure that I would download and install updates during the installation. Seems like Samsung has had lots of problems with Network Adapters when upgrading to W10. If you have the computer connected to a router with a wire, also try disconnecting the wire.
    Last edited by cottonball; 31 Oct 2016 at 21:48.
      My Computer
    Quote Quote

  7. joaolourenco
    Posts : 2
    Windows 8
    Thread Starter
       New #5

    OldGuyGeek said:
    Did you use the Samsung Update utility to upgrade?


    Here's a video from Samsung about upgrading.


    How to Upgrade to Windows 10 via USB

    Well, in this last time I tried, I did not update Samsung Software. I also noticed that I didn't had the required free space. I'll try updating to Windows 10 again and I'll tell you how it goes.




    rpo said:
    Some people have problems when USB devices (mouse, camera) are connected.

    I only had my dock connected, and it is not USB, so probably this wasn't the problem.
      My Computer
    Quote Quote

 

  Related Discussions
When I shut my computer off yesterday, it had an automatic update. I tried turning it on today and it immediately tried doing an automatic repair, which then failed and took me to a blue menu with repair options. I feel like I've tried every option,...
I initiated a lengthy Win 10 update with multiple restarts the other night. In an amazing display of brain-deadness, I had forgotten that the PC was configured as a dual boot Win10/Ubuntu 16.04 system that defaulted to Ubuntu on boot up. At some...
Hi I was shutting down the computer and it gave me an option to update and restart and I did that and next think you know I have the blue screen of death. I have tried theauto fix, bottom in safe mode, restoring a previous restore point and...
Windows updated a few days ago and since then I can boot. I get: Your PC ran into a problem and needs to restart. We're..... 'Stop code: SYSTEM THREAD EXCEPTION NOT HANDLED' I can't manage 'Windows Update' (...there is little to manage...
Windows updated a few days ago and since then I can boot. I get: Your PC ran into a problem and needs to restart. We're..... 'Stop code: SYSTEM THREAD EXCEPTION NOT HANDLED' I can't manage 'Windows Update' (...there is little to manage...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 22:39.
Find Us




Windows 10 Forums