1. Joined : Jul 2016
    Posts : 4
    Win 7 Pro X64
       20 Jul 2016 #1

    Display requirements


    Win 10 upgrade from Win 7 Pro fails due to incompatible display.

    I am running a 1024x768 display, DirectX 11 (6.01.7601.17514), WDDM 1.1, all of which appear to meet or exceed the minimum requirements. What else could be wrong?
      My System SpecsSystem Spec


  2. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,358
    Windows 10 Pro X64 14393.576
       20 Jul 2016 #2

    Fill out your System Specs please.

    How to fill out System Specs for tenforums.

    See here: System Specs - Fill in at Ten Forums

    Of major interest is the Manufacture and full model number of the computer if purchased or the system board if custom built.
      My System SpecsSystem Spec


  3. Joined : Jul 2016
    Posts : 4
    Win 7 Pro X64
       22 Jul 2016 #3

    A brand new display didn't fix the problem. At least I got a much nicer new display out of the deal.
      My System SpecsSystem Spec


  4. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,358
    Windows 10 Pro X64 14393.576
       22 Jul 2016 #4

    What is the EXACT error message you get?
      My System SpecsSystem Spec


  5. Joined : Jul 2016
    Posts : 4
    Win 7 Pro X64
       23 Jul 2016 #5

    It goes through a system check when I start the Get Win 10 process. This is what it tells me. There is no amplification of what aspect of the display system is the problem. DirectX, drivers, and screen resolution all meet or exceed published requirements.
    Attached Thumbnails Attached Thumbnails Win 10 Message.jpg  
      My System SpecsSystem Spec


  6. Joined : May 2015
    Posts : 1,381
    Win 10 14393.51
       23 Jul 2016 #6

    Probably the display adapter (graphics card) rather than the display itself.

    Posting your system specs could save additional back-and-forth.
      My System SpecsSystem Spec


  7. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,358
    Windows 10 Pro X64 14393.576
       23 Jul 2016 #7

    Some possibilities here. The post from Andre Da Costa may be a valid work around for you.

    http://answers.microsoft.com/en-us/w...b-4fc28a254793
      My System SpecsSystem Spec


  8. Joined : Jul 2016
    Posts : 4
    Win 7 Pro X64
       24 Jul 2016 #8

    The graphics card is integrated into the motherboard. I guess I could try a new, separate one, but I'm running out of time.

    Thanks for the link. Unfortunately the uninstall procedure didn't help.

    I guess this computer is staying on Win7.
      My System SpecsSystem Spec


  9. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,358
    Windows 10 Pro X64 14393.576
       25 Jul 2016 #9

    How are you doing the upgrade? If via the Get Windows 10 icon in the system tray, you could try Media Creation Tool to download Windows 10 and create a flash drive or DVD to install with or create the ISO then you could create the flash drive or DVD to use.

    See here: Windows 10 - Upgrade Installation

    Provide more info in your System Specs like Laptop model number, video card make and model number, etc.
      My System SpecsSystem Spec


 


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