1. Joined : Jun 2016
    Posts : 17
    Windows 10
       23 Jun 2016 #1

    Problem upgrading to 1511


    Hi,
    I successfully upgraded from Windows 7 to Windows 10 Home a week or so ago but I used an ISO that I had successfully upgraded 2 other PCs with - turns out It was build 10240. When I upgraded it gave me the option to keep all my installed software and settings.

    I'm now trying to upgrade to build 1511, but the problem is it's not giving me the option to keep my software and settings, and It would take me weeks to reinstall it all and get all the settings right .

    I read your guide on upgrading and downloaded Win10_1511_2_English_x64.iso - it said this was for windows 10 Home and Pro. I burned it to a dvd and then ran the setup.exe from within windows 10. When it got to the options the one to keep software and settings was not selectable.

    Can enyone suggest why it's not giving me the option to keep my installed software, and how to make it do so?

    EDIT: I just noticed it says the reason is because I've chosen a language different from the one installed, but it didn't give me the option to choose a language. According to control Panel 'Language' I'm English UK, which is correct. How can I resolve this?

    TIA
      My System SpecsSystem Spec


  2. Joined : Jan 2015
    Posts : 355
    Windows 10 Home x64
       23 Jun 2016 #2

    I've read that any W10 version will install updates during installation, including the current W10 version regardless of what you're using to install. Because that's how it's supposed to work doesn't mean it works that way. I used option #2 and chose "Upgrade Now" in this tutorial Windows 10 ISO Download to get mine to upgrade to 1511, regardless of what I tried, or how I did it, going through windows update always failed.

    After upgrading I did go back and download a W10 iso to USB in case I ever needed the repair function.

    Not sure what's happening with your installation, try Brinks tutorial and see if that works.
      My System SpecsSystem Spec


  3. Joined : Oct 2013
    Penns Forrest
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       23 Jun 2016 #3

    b20feb said: View Post
    Hi,
    I successfully upgraded from Windows 7 to Windows 10 Home a week or so ago but I used an ISO that I had successfully upgraded 2 other PCs with - turns out It was build 10240. When I upgraded it gave me the option to keep all my installed software and settings.

    I'm now trying to upgrade to build 1511, but the problem is it's not giving me the option to keep my software and settings, and It would take me weeks to reinstall it all and get all the settings right .

    I read your guide on upgrading and downloaded Win10_1511_2_English_x64.iso - it said this was for windows 10 Home and Pro. I burned it to a dvd and then ran the setup.exe from within windows 10. When it got to the options the one to keep software and settings was not selectable.

    Can enyone suggest why it's not giving me the option to keep my installed software, and how to make it do so?

    EDIT: I just noticed it says the reason is because I've chosen a language different from the one installed, but it didn't give me the option to choose a language. According to control Panel 'Language' I'm English UK, which is correct. How can I resolve this?

    TIA
    Windows update should have brought you up to the current level.
    Have you deferred updates, disabled upgrades or run a metered connection and not allowed WU to do what it's supposed to do?

    Check WU history - any failures?

    The following commands will inform members of the current status on your machine and inform them what's on the install media. It's a place to start.

    Launch Command Prompt (Admin)
    Note: Substitute your DVD drive letter for E in the example below.

    Type the following commands

    winver

    slmgr /dlv

    Dism /Get-WimInfo /WimFile:E:\Sources\install.wim /index:1

    Dism /Get-WimInfo /WimFile:E:\Sources\install.wim /index:2

    Grab a screenshot of the output for each command and post them on your thread.
      My System SpecsSystem Spec


  4. Joined : Jun 2016
    Posts : 17
    Windows 10
       24 Jun 2016 #4

    CmmTch said: View Post
    I've read that any W10 version will install updates during installation, including the current W10 version regardless of what you're using to install. Because that's how it's supposed to work doesn't mean it works that way. I used option #2 and chose "Upgrade Now" in this tutorial Windows 10 ISO Download to get mine to upgrade to 1511, regardless of what I tried, or how I did it, going through windows update always failed.

    After upgrading I did go back and download a W10 iso to USB in case I ever needed the repair function.

    Not sure what's happening with your installation, try Brinks tutorial and see if that works.
    Thanks for the input.
    I only upgraded to 10 a week or so ago and the 1511 upgrade hasn't found it's way to Windows update yet, so I burned and ISO to a DVD, but the upgrade says the language I specified (I didn't specify one) does not match the language of my currently installed system (English UK). I've attempted to change it to English US but the language pack doesn't install.
    The Windows Update Troubleshooter finds nothing wrong, and Ive tried the usual stopping services and removing the Windows update folders. The Language pack downloads but doesn't install.
      My System SpecsSystem Spec


  5. Joined : Jun 2016
    Posts : 17
    Windows 10
       24 Jun 2016 #5

    Slartybart said: View Post
    Windows update should have brought you up to the current level.
    Have you deferred updates, disabled upgrades or run a metered connection and not allowed WU to do what it's supposed to do?

    Check WU history - any failures?

    The following commands will inform members of the current status on your machine and inform them what's on the install media. It's a place to start.

    Launch Command Prompt (Admin)
    Note: Substitute your DVD drive letter for E in the example below.

    Type the following commands
    winver

    slmgr /dlv

    Dism /Get-WimInfo /WimFile:E:\Sources\install.wim /index:1

    Dism /Get-WimInfo /WimFile:E:\Sources\install.wim /index:2

    Grab a screenshot of the output for each command and post them on your thread.

    Thanks for the help. There are no Windows Update failures (one update did fail but succeeded later)

    Screenshots attached as requested. In case you missed the edit in my original post, the problem is that the upgrade process says the language I specified doesn't match the language of the installed system.


    Click image for larger version. 

Name:	Index1.PNG 
Views:	34 
Size:	14.3 KB 
ID:	86560Click image for larger version. 

Name:	Index2.PNG 
Views:	34 
Size:	14.2 KB 
ID:	86561Click image for larger version. 

Name:	slmgr.PNG 
Views:	34 
Size:	19.6 KB 
ID:	86562Click image for larger version. 

Name:	Winver.PNG 
Views:	34 
Size:	16.1 KB 
ID:	86563
      My System SpecsSystem Spec


  6. Joined : Oct 2013
    Penns Forrest
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       24 Jun 2016 #6

    Your system is 32-bit or 64-bit?

    Click image for larger version. 

Name:	sys-32or64.PNG 
Views:	29 
Size:	6.3 KB 
ID:	86647

    If your current Windows install is 64-bit, then try this


    I'm not sure this will help, but it won't hurt

    Insert your Win10 DVD

    Right click the Windows icon (aka Start button) on the Taskbar
    Select Command Prompt (Admin)

    Enter the following lines in the Command Prompt window:
    Note: Replace E with the DVD drive letter

    Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:E:\sources\install.wim:2 /limitaccess

    SFC /ScanNow

    If there are any errors on the screen after the commands run,
    Navigate to C:\Windows\Logs
    Right click the CBS folder
    Select Send to > Compressed (zip) folder
    answer yes to place on Desktop
    Attach the zip folder to your next post

    Full tutorials:
    Run DISM in Command Prompt
    Run SFC /ScanNOW in Command Prompt
      My System SpecsSystem Spec


  7. Joined : Jun 2016
    Posts : 17
    Windows 10
       25 Jun 2016 #7

    Slartybart said: View Post
    Your system is 32-bit or 64-bit?

    Click image for larger version. 

Name:	sys-32or64.PNG 
Views:	29 
Size:	6.3 KB 
ID:	86647

    If your current Windows install is 64-bit, then try this


    I'm not sure this will help, but it won't hurt

    Insert your Win10 DVD

    Right click the Windows icon (aka Start button) on the Taskbar
    Select Command Prompt (Admin)

    Enter the following lines in the Command Prompt window:
    Note: Replace E with the DVD drive letter
    Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:E:\sources\install.wim:2 /limitaccess

    SFC /ScanNow

    If there are any errors on the screen after the commands run,
    Navigate to C:\Windows\Logs
    Right click the CBS folder
    Select Send to > Compressed (zip) folder
    answer yes to place on Desktop
    Attach the zip folder to your next post

    Full tutorials:
    Run DISM in Command Prompt
    Run SFC /ScanNOW in Command Prompt
    Thanks for the suggestions, much appreciated.
    It has been pointed out to me that I downloaded the wrong ISO; I downloaded the English version and I should have downloaded the English International version. I'm going to try the upgrade with the correct version (I suspect that will resolve the issue whereby it doesn't give the option to retain software) and hope I don't have any more problems further down the line.
      My System SpecsSystem Spec


  8. Joined : Jun 2016
    Posts : 17
    Windows 10
       26 Jun 2016 #8

    Thanks to everyone who contributed - the upgrade went without a hitch once I used the correct ISO !!!
      My System SpecsSystem Spec


 


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