1. Joined : Oct 2014
    Posts : 9
    7 & 10
       15 May 2016 #1

    Acer one netbook from Win 8 to ten


    Im trying to help out an elderly friend and update his netbook from windows 8 to windows 10 however his netbook will not activate even though it is a factory install. I recently ran acer recovery manager and wiped everything back to new and it still will not activate. When I try to run the 10 installation its asking for a product key number!! so I guess im stuck!
    ive done a few searches but haven't found a fix yet so figured id ask for help here!!
    Thanks
    JRockZ
      My System SpecsSystem Spec


  2. Joined : Jul 2015
    Posts : 6,849
    Windows 10 Pro
       15 May 2016 #2

    Start by running showkey plus from this forum. Click on the product keys it shows and they will blank out. Then post the result screen here and we can help:
    Showkey - Windows 10 Forums
      My System SpecsSystem Spec


  3. Joined : Oct 2014
    Posts : 9
    7 & 10
       15 May 2016 #3

    NavyLCDR said: View Post
    Start by running showkey plus from this forum. Click on the product keys it shows and they will blank out. Then post the result screen here and we can help:
    Showkey - Windows 10 Forums
    Thank you sir!

    Product Name Windows 8

    Product Id: 00179-6####-52@@@-AAOEM

    Installed key:^^^^-#####-9XBTT-####-CJ8YG

    OEM Key: :^^^^-#####-9XBTT-####-CJ8YG

    OEM Edition: Win 8 RTM Core OEM; DM

    Thanks
    JRockZ
      My System SpecsSystem Spec


  4. Joined : Jul 2015
    Posts : 6,849
    Windows 10 Pro
       15 May 2016 #4

    You need to blank out the product keys.
      My System SpecsSystem Spec


  5. Joined : Jul 2015
    Posts : 6,849
    Windows 10 Pro
       15 May 2016 #5

    You are more than likely attempting to install the wrong edition of Windows 10. You need the regular Windows 10. NOT Single Language, NOT "N" version, just plain old Windows 10. The installation media you are trying to install from should also be build 10586 - downloaded and created sometime after November, 2015. The correct edition of Windows 10 and build 10586 will not ask for a product key during either an in place upgrade or a clean install because it will read and use the Windows 8 Product Key.
      My System SpecsSystem Spec


  6. Joined : Oct 2014
    Posts : 9
    7 & 10
       15 May 2016 #6

    NavyLCDR said: View Post
    You are more than likely attempting to install the wrong edition of Windows 10. You need the regular Windows 10. NOT Single Language, NOT "N" version, just plain old Windows 10. The installation media you are trying to install from should also be build 10586 - downloaded and created sometime after November, 2015. The correct edition of Windows 10 and build 10586 will not ask for a product key during either an in place upgrade or a clean install because it will read and use the Windows 8 Product Key.
    I just went to windows.com and downloaded and tried to install so how do I find the correct version?

    Thanks
    JRockZ
      My System SpecsSystem Spec


  7. Joined : Jul 2015
    Posts : 6,849
    Windows 10 Pro
       15 May 2016 #7

    JRockZ said: View Post
    I just went to windows.com and downloaded and tried to install so how do I find the correct version?

    Thanks
    JRockZ
    Windows 10 ISO Download - Windows 10 Forums
      My System SpecsSystem Spec


  8. Joined : Oct 2014
    Posts : 9
    7 & 10
       15 May 2016 #8

    Thanks I did see that, but I was hoping for a direct install but that's cool I can make a usb stick thanks!

    Edit: oops that's not what I saw Muchos Gracias Amigo!
    Thanks
    JRockZ
      My System SpecsSystem Spec


 


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