Product Key (Win 7) not accepted when upgrading to 10

dusty100 said:

Attachment 77724Attachment 77723

You blanked out the part we need to see. None of that information can be used to steal your Windows 7

BunnyJ said:

I guess that the person/store that built that PC for you also used the same copy of 7 OEM for more than one PC and another one using that key has upgraded so your getting the message because of that. It's a valid key but it has multiple users. I've seen shops that do that. The solution is to get a 7 home key or just get 10 home key.

The PC was built in 2009. The builder installed a new HDD in 2011 and installed a New / Sealed copy of Win 7 - which I have. It has not been used for any other PC's.

NavyLCDR said:

You blanked out the part we need to see. None of that information can be used to steal your
Windows 7

So, it looks like your Windows 7 is properly activated. You should be attempting to upgrade to regular, plain Windows 10. Not N, not Single Language. Just plain Windows 10. It also needs to be the same bit level (32-bit or 64-bit). You should also have downloaded the same basic language that you have installed.

If all those things match, then when you run the Windows 10 setup.exe from within Windows 7 it should start the upgrade and not ask you for a product key.

Have you tried the Upgrade Now button here?:
Windows 10

NavyLCDR said:

So, it looks like your Windows 7 is properly activated. You should be attempting to upgrade to regular, plain Windows 10. Not N, not Single Language. Just plain Windows 10. It also needs to be the same bit level (32-bit or 64-bit). You should also have downloaded the same basic language that you have installed.

If all those things match, then when you run the Windows 10 setup.exe from within Windows 7 it should start the upgrade and not ask you for a product key.

Have you tried the Upgrade Now button here?:
Windows 10

I have run out of time today! Will resume tomorrow. Thanks to all who have helped so far. Much appreciated.

gijoetech1 said:

look try downloding windows 7 from microsoft with your key if it works that means that key is good or not thats allll

Windows 7

You can't download Windows 7 from Microsoft with an OEM key even though the product key is perfectly valid for installation/activation.

that report does not cover all of the requirements for Licencing and activating within W7, it needs a full mgadiag,

Roy

hawkman said:

that report does not cover all of the requirements for Licencing and activating within W7, it needs a full mgadiag,

Roy

You would be mistaken. The information provided shows that the current Windows 7 should upgrade to Windows 10 without entering a product key either by doing an in place upgrade or the genuineticket.xml method.

It is questionable whether a clean install could be activated by manually entering the product key if an upgrade was not done first.