Windows 10: Acer desktop cannot boot after Windows 10 "Upgrade". help

  1.    18 Apr 2016 #1

    Acer desktop cannot boot after Windows 10 "Upgrade". help


    hey guys I have a possibly terminal case here I've worked on and cannot resolve. Brother's Acer desktop running windows 7 64-bit, he took the bait and switched to windows 10, and he is not a technical guy.
    It ran into a bad device driver apparently and never booted win 10 successfully. I had him build a recovery usb, we did that, went into troubleshooting, asked for boot options to try to get it into safe mode, but it bailed again just like trying to startup any other way. Auto repair to no avail [he tried that about a hundred times].

    short of pulling the drive and starting over again with a new drive, do any of you have a suggestion?

    thank you
      My System SpecsSystem Spec

  2. philc43's Avatar
    Posts : 2,029
    64bit Win 10 Pro ver 1607 Build 14393.693
       18 Apr 2016 #2

    Are you past the stage of wanting to recover any data off the hard disk?

    If you were trying to upgrade rather than doing a clean install you could try the latter as an alternative route. This requires that you have a qualifying W7 product key that you use to activate W10.

    Windows 10 - Clean Install
      My System SpecsSystem Spec

  3.    19 Apr 2016 #3

    familiar with all that.
    my question was whether anyone on this forum knows a way to step around a device driver 'fail' in a Windows 10 upgrade when said Device error causes a non-boot situation.
    what does not work is booting from either recovery usb or install usb and trying to set startup options in order to hope for Safe Mode and work around the device drivers. Windows 10 simply repeats the same loop no matter what, unless I am missing something.

    they are creating a lot of bad will. will hurt the retail business but the Big shops are AOK with 10, minus Edge.

    philc43 said: View Post
    Are you past the stage of wanting to recover any data off the hard disk?

    If you were trying to upgrade rather than doing a clean install you could try the latter as an alternative route. This requires that you have a qualifying W7 product key that you use to activate W10.

    Windows 10 - Clean Install
      My System SpecsSystem Spec

  4. philc43's Avatar
    Posts : 2,029
    64bit Win 10 Pro ver 1607 Build 14393.693
       19 Apr 2016 #4

    Ok but I was trying to understand if you had attempted a clean install of W10 or if you upgraded and inherited all the extra stuff from W7.

    A clean install will usually do a better job of working through the driver issues.
      My System SpecsSystem Spec


 

Related Threads
Hi all, So, Win 10 has just completed a routine update, (that is Windows 10 updating itself through win updater - not updating to Windows 10 from an earlier version) and now the classic desktop has gone, and has been replaced by the Windows 8 style...
Greetings. So, I would like to remove "Paste shortcut" and "Undo delete" from the right-click desktop menu. Wasn't able to locate either in the registry.
Upgrading my wife's Win7 laptop, but the initial startup screen only displays "use express settings" as the only option. There is no "Customize Settings" option on that first screen. I know I can allow Express Settings and then go back in and...
31864 Upon my first reboot after installing Win10 I noticed that my "Desktop" directory name had been changed to "Pictures", I already had a Pictures directory for, you guessed it, pictures not desktop items... 1) Any idea how this might have...
Downloaded windows 10 from 7 Pro and all seemed fine until first boot and the initial part of the desktop (background only) is just sat there blinking on and off. after an hour an error panel shows with following script "Windows socket error: Only...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 10:17.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums