I click upgrade and receive this message:
Apparently it is not possible upgrade when system boot from DVD or USB but I am not sure. please tell me that is possible or certainly should run setup.exe in other to upgrade. because current windows don't run and I want Much as possible keep my program.
if a way to do this please guide me. thanks.
Last edited by Rasool; 31 Mar 2016 at 02:55.
If your current Windows is not running, you cannot perform an upgrade and keep your files.
Let us know your system make and model and other system specs, the version of your current windows, and we shall see if we can get that going enough to upgrade, or at least how you can try and progress to save your files.
I note that you made inquiries regarding dual booting 64-bit Windows 10 here last September, and I am assuming you ran Windows 8.1. 32-bit?
Did you make any progress with that installation?
If your non-working system is Windows 8.1, can you perform a refresh of that system from the boot advanced options, or does it fail?
In addition to what Fafhrd said, there may be various reasons behind a non-running (I am assuming that your computer is not booting up) computer. Some are hardware related, and some are software related. As you already see that you cannot run an upgrade from a non-bootable computer as Farhrd suggested, better you try to make the present installation running back.
- Does the computer boots up in Safe Mode? Check it and let us know.
- Recovery Environment - Use to Troubleshoot Windows 10 Failure to Boot - Windows 10 Forums
- Startup Repair - Run in Windows 10 - Windows 10 Forums
Let us know the results.
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