1. Joined : Oct 2014
    Posts : 196
    Ubuntu 14.04 LTS
       21 Mar 2016 #1

    Missing DLL File


    Cannot figure out just where or why this error is happening.
    I replaced my printer which was a HP 6700. I used the control panel and removed it from devices and printers.
    I then installed the new one which is a HP 7610. It is working fine.
    But everytime I start the system or do a restart I get this error.Click image for larger version. 

Name:	Capture.PNG 
Views:	30 
Size:	134.4 KB 
ID:	70731
    How can I get rid of the error occuring?
    Shipinomore
      My System SpecsSystem Spec


  2. Joined : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home
       21 Mar 2016 #2

    Can you please let us see your System Information File?

      My System SpecsSystem Spec


  3. Joined : Oct 2014
    Posts : 196
    Ubuntu 14.04 LTS
       21 Mar 2016 #3

    missing dll file


    Arc I tried to create the system info file and tried both steps described by Brink and each time I tried to attach the file I get a message that the file is invalid.
    shipinomore
    system info.nfo Processing...x
      My System SpecsSystem Spec


  4. Joined : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home
       21 Mar 2016 #4

    It is Boozad, not Brink this time.

    Can you try the Blue Screen of Death (BSOD) Posting Instructions ?

    It will create a zip file on the desktop of your computer. Upload the unaltered zip.
      My System SpecsSystem Spec


  5. Joined : Oct 2014
    Posts : 196
    Ubuntu 14.04 LTS
       21 Mar 2016 #5

    missing DLL file


    Hi Boozad;DESKTOP-KQL01VG-Mon_03_21_2016_101909_85.zip I hope I got this attached right.
    Shipinomore
      My System SpecsSystem Spec


  6. Joined : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home
       21 Mar 2016 #6

    Remove this item from Startup:
    Code:
    Monitor Ink Alerts - HP Officejet 6700 (Network)    monitor ink alerts - hp officejet 6700 (network).lnk    DESKTOP-KQL01VG\larry    Startup
    How to remove items from Startup:

    1. Right click on the taskbar and click on "Task Manager" in the context menu.
    2. It will open Task Manager with "Processes" tab selected. Click on the "Startup" tab.
    3. Select the aforesaid item and click "Disable" at the bottom right corner.

    See how it goes. Let us know.
    Then reboot the computer. Let us know if the issue is gone or not.

    By the way, I am not Boozad! That tutorial is written by Boozad.
      My System SpecsSystem Spec


  7. Joined : Oct 2014
    Posts : 196
    Ubuntu 14.04 LTS
       21 Mar 2016 #7

    missing DLL file


    Hi Arc;
    Thank you for fixing the message.
    no longer shows when I rebooted and did it several times.
    I usually use Revo Uninstaller but have not been doing it since 10 came out. thought perhaps that the uninstall left something behind.
    Shipinomore
      My System SpecsSystem Spec


  8. Joined : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home
       21 Mar 2016 #8

    Yes, leftovers are there.
    Code:
    HPWia2_OJ6700    28.0.64.0    608.39 KB (622,992 bytes)    6/13/2012 01:22 PM    Hewlett-Packard    c:\windows\system32\hpwia2_oj6700.dll
    Code:
    HPScanTRDrv_OJ6700    28.0.1175.0    2.60 MB (2,723,216 bytes)    6/13/2012 01:22 PM    Hewlett-Packard Co.    c:\windows\system32\hpscantrdrv_oj6700.dll
    Code:
    Start Menu\Programs\HP\HP Officejet 6700    Public:Start Menu\Programs\HP\HP Officejet 6700    Public
    But those will not cause a big issue now.
      My System SpecsSystem Spec


 


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