1. Joined : Mar 2016
    Posts : 2
    Windows 10
       15 Mar 2016 #1

    Can't log in windows 10?


    I'm trying to help someone who used an att email to setup windows 10 and now its saying invalid password? Whats the way around this?
      My System SpecsSystem Spec


  2. Joined : Apr 2014
    Posts : 3,317
    W10 Pro x64/W7 Ultimate x64 dual boot main - W10 Pro Insider Preview/W7 Pro x64 - remote pc
       15 Mar 2016 #2

    Hello Birdman Welcome to the Ten Forums!

    I've run into that several times already but not always on the same 10 install since I have two machines with 10 running on both as well as 10 on VMs on both! I usually end clicking on the lower left hand corner until two separate items appear one being the problematic invalid and the other seeing the actual MS account you click on to then see the normal sign in screen come up. Give that at try to see if you end up seeing two admin items there.
      My System SpecsSystem Spec


  3. Joined : Mar 2016
    Posts : 2
    Windows 10
       15 Mar 2016 #3

    I'm on the normal sign in screen and all I see is the username asking for the password which it says is incorrect, then I press ok and it shows password hint and password reset (password reset wizard). Do I use the reset option? I think I have to be signed in to use that?
      My System SpecsSystem Spec


  4. Joined : Apr 2014
    Posts : 3,317
    W10 Pro x64/W7 Ultimate x64 dual boot main - W10 Pro Insider Preview/W7 Pro x64 - remote pc
       16 Mar 2016 #4

    You can try the password reset option while the presence of the password line is good even if you didn't have any MS account or rebooted into a local account where you simply click the arrow to proceed. Did you assign a pin code or image at all?
      My System SpecsSystem Spec


 

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