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  1. Joined : Jul 2015
    Posts : 6,842
    Windows 10 Pro
       06 Jan 2016 #11

    Will I can't think of anything else that would trigger the Customize option to disappear.
      My System SpecsSystem Spec


  2. Joined : Jan 2016
    Posts : 8
    WIndows 10
       06 Jan 2016 #12

    Thanks anyway. Point is moot at this point anyway I guess since there isn't an opportunity to do anything else on the screen.
      My System SpecsSystem Spec

  3.    06 Jan 2016 #13

    You could have a look and see if you have a file called <something>.xml on the root of any of your drives.

    It doesn't really matter (as you can set all your settings after) but the only reason I can think of is you might have some answer file lurking around.
      My System SpecsSystem Spec


  4. Joined : Jan 2016
    Posts : 8
    WIndows 10
       06 Jan 2016 #14

    SOLVED! I clicked on the "Not SUSAN" (my wife's account, which is where I originally launched the upgrade from) and it went to the screen at the top of this post that allowed the Custom options. Why it would not launch that screen to begin with I cannot imagine, especially since Microsoft.com 's Windows 10 Help only shows that screen as what you should see. Anyway, thanks to you all for trying to help.
      My System SpecsSystem Spec


  5. Joined : Jul 2015
    Posts : 6,842
    Windows 10 Pro
       06 Jan 2016 #15

    So I would check to make sure that the wife's account does have administrator privileges.
      My System SpecsSystem Spec

  6.    06 Jan 2016 #16

    NavyLCDR said: View Post
    So I would check to make sure that the wife's account does have administrator privileges.
    The wife always has administrator privileges.

    EDIT: Oh, account, sorry.
    Last edited by lx07; 06 Jan 2016 at 13:20. Reason: account
      My System SpecsSystem Spec


  7. Joined : Oct 2013
    Posts : 17,342
    64-bit Windows 10 Pro build 15007
       06 Jan 2016 #17

      My System SpecsSystem Spec


 
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