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  1. Joined : Sep 2015
    Posts : 9
    Windows 10
       12 Jul 2016 #11

    Thanks for the help!

    I have been trying to get a BIOS upgrade from ASUS, to eliminate this problem. Will have another go at it.

    spapakons said: View Post
    Windows 10 have the bad habit of ignoring any working driver and trying to replace it with generic Microsoft drivers from Windows Update. This explains your audio issue. The solution is to upgrade to Windows 10 and then replace the generic audio driver with the latest Windows 7 or 8 driver from manufacturer (OEM driver). If the OEM driver is older than the generic driver, Windows Update will replace it again at next update. To prevent it, you can use the show/hide tool to hide any driver updates. See tutorials.

    PS: If you have an old Realtek AC'97 audio card (not newer HD models), the latest official Realtek drivers cause a BSOD. Search the forum for solutions. There is a solution for both 32-bit (install older Windows XP driver) and 64-bit (install older XP 64-bit driver).
      My System SpecsSystem Spec

  2. Joined : Sep 2015
    Posts : 2,087
    Windows 10 Pro 64-bit 1607 (AE build 14393.693)
       13 Jul 2016 #12

    Go to Asus support site, search for your device model (and revision if any) and it could have a new BIOS to download
      My System SpecsSystem Spec

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