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  1. Joined : Jun 2015
    UK
    Posts : 1,316
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)
       17 Nov 2015 #11

    Here are the last few lines of the log file setupact.log. Does this help indicate the likely problem and solution? There is reference to error 0x80004005 but I don't know what this means.

    2015-11-17 10:39:14, Info MOUPG CInstallUI::ShowMessageBox: Showing MessageBox
    2015-11-17 10:39:15, Error MOUPG CSetupManager::Execute(232): Result = 0x80004005
    2015-11-17 10:39:15, Error MOUPG CSetupHost::Execute(371): Result = 0x80004005
    2015-11-17 10:39:32, Info MOUPG CInstallUI::Quit: Posted MSG_INSTALLUI_FORCE_QUIT
    2015-11-17 10:39:32, Info MOUPG CInstallUI::CInstallUIMessageWindow::ForceQuit
    2015-11-17 10:39:32, Info MOUPG Force ending Message pump
    2015-11-17 10:39:32, Info MOUPG CInstallUI::ExitInstance
    2015-11-17 10:39:32, Info CONX Uninitializing compatibility provider wsc:setup:...
    2015-11-17 10:39:32, Info CONX Uninitializing compatibility provider wsc:wica:...
    2015-11-17 10:39:33, Info MOUPG SetupUI: Calling PowerClearRequest with type [0x1]...
    2015-11-17 10:39:33, Info MOUPG SetupUI: Power request cleared!
      My System SpecsSystem Spec


  2. Joined : Jul 2015
    Posts : 6,858
    Windows 10 Pro
       17 Nov 2015 #12

    Are all of your user data files like My Documents in their default locations on C: drive?
      My System SpecsSystem Spec


  3. Joined : Jun 2015
    UK
    Posts : 1,316
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)
       17 Nov 2015 #13

    Yes - they are all under C:\Users\Myusername. I only have the one hard drive on C: and the USB stick on F:

    The setup error log file is enclosed. Can anyone advise how to fix this?

    setuperr.log

    I'm now thinking an in place Windows 8.1 repair install may be a good idea before upgrading to Windows 10?
    Last edited by Steve C; 17 Nov 2015 at 10:28.
      My System SpecsSystem Spec


  4. Joined : Apr 2015
    Posts : 9,142
    W10Prox64
       17 Nov 2015 #14

    Steve C said: View Post
    Yes - they are all under C:\Users\Myusername. I only have the one hard drive on C: and the USB stick on F:

    The setup error log file is enclosed. Can anyone advise how to fix this?

    setuperr.log

    I'm now thinking an in place Windows 8.1 repair install may be a good idea before upgrading to Windows 10?
    Hi.
    All attached devices must be removed except keyboard, mouse and monitor.

    Does it fail before the first reboot or the second reboot?

    Have you run sfc /scannow before upgrading to make sure all system files are intact?


    Sorry, I didn't realise your link to this thread took me to page 2!
    I am just reading everything through now........
      My System SpecsSystem Spec


  5. Joined : Jan 2015
    Bandung, Indonesia
    Posts : 12
    windows 7, windows 8, windows 10 build 10240
       18 Nov 2015 #15

    try to extract the ISO to your harddrive and install it. it did bypass the "something happened".
    but, unfortunately (for me) it did restart but error at 10% of instalation and then reverting to 10240
      My System SpecsSystem Spec


  6. Joined : Jun 2015
    UK
    Posts : 1,316
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)
       19 Nov 2015 #16

    I've already copied the ISO to my hard drive, mounted it and ran setup.exe with no success - I got the same error as running setup.exe from the USB installation drive.
      My System SpecsSystem Spec


  7. Joined : Jan 2015
    Bandung, Indonesia
    Posts : 12
    windows 7, windows 8, windows 10 build 10240
       19 Nov 2015 #17

    Try to Extract The file using Winrar (or any compresion application)Click image for larger version. 

Name:	Screenshot (28).png 
Views:	4 
Size:	111.6 KB 
ID:	49390Click image for larger version. 

Name:	Screenshot (29).png 
Views:	3 
Size:	116.8 KB 
ID:	49391
    Then run the Setup DirectlyClick image for larger version. 

Name:	Screenshot (30).png 
Views:	3 
Size:	95.1 KB 
ID:	49392it did bypass the "something happened".
      My System SpecsSystem Spec


  8. Joined : Aug 2015
    Posts : 316
    Windows 10 Pro
       19 Nov 2015 #18

    Is there anything "unusual" or "customized" about your Windows 8.1 installation? Like 'Users' folder relocated to a different drive? Or 'AppData' folder relocated to a different drive?
      My System SpecsSystem Spec


  9. Joined : Jun 2015
    UK
    Posts : 1,316
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)
       20 Nov 2015 #19

    There is nothing unusual on my 1 year old Dell laptop - there is only one hard drive having a single user partition with key files in default locations. I have some concerns about the disk partition layout - see Is my Disk Partition Configuration Preventing Windows 10 Installation?. I have some more things to try:


    1. Disable secure boot
    2. Run diagnostics checks - see post 5 this thread
    3. Extract ISO directly & run setup.exe - see post 17 this thread
    4. Clean install which I was hoping to avoid
      My System SpecsSystem Spec


  10. Joined : Jun 2015
    UK
    Posts : 1,316
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)
       29 Nov 2015 #20

    TairikuOkami said: View Post
    If you have got time, you could try my fix, it will run for about 1-2 hours.
    I've now tried running this bat file, removed Classic Shell & Kaspersky Anti Virus but the installation still fails at the same point where Windows is about to restart for the first time.

    I've now exhausted all of the common fixes and seek advice what to try next. I'm trying to avoid a clean install if possible since the upgrade process is meant to be 'simple'.

    Many people praise the Windows 10 installation process but this has been my worst upgrade experience to date.
      My System SpecsSystem Spec


 
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