Windows 10: Dell XPS 13: Freezes on Dell logo on restart, but boots from cold fine
Dell XPS 13: Freezes on Dell logo on restart, but boots from cold fine
Morning - we just bought (our second) XPS 13 which I did a clean install of Windows 10 on (to claim back as much disk space as possible). All okay, except when selecting 'Restart' from the 'Start Button/Power', the computer freezes on the Dell logo, not even getting to the spinning dots stage.
If I turn the laptop off and re-boot, all is well. Also, if I go into BIOS/UEFI and re-boot from there, it boots back to Windows okay: Windows will just not restart itself. Since the BIOS re-booting works okay, I was wondering if this is a Windows problem (Dell have been no help at all on their forums for me).
All the drivers are up-to-date, as are all the MS upates, which are set to automatic.
Any help would be much appreciated - by all those on the Dell forums!
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