Page 1 of 3 123 LastLast

  1. Joined : Oct 2014
    Posts : 12
    Windows 7 Ultimate SP1
       25 Oct 2014 #1

    Cannot install Windows 10 Tech Preview on my laptop


    I am having trouble getting Windows 10 TP to install on my HP Pavilion zv6000 laptop. I have used this laptop to beta test Vista, Windows 7 and 8.0, as well as Office 2007 and 2010 and other software.

    I Did a clean install of Windows 7 Ultimate SP1 only to make sure I had a clean machine. I first tried installing the Win 10 TP via the Update download, but, after nearly and hour I got the error that "Something happened and Windows cannot install", then I go back to my normal desktop. So I downloaded the 32 and 64 bit images and burned them each to a separate DVD using Nero, ImgBurn and the Windows 7 DVD burn software. I tried each DVD and all I got when I booted up after some length of time is the Blue Windows icon. It would go no further even after waiting two hours and I had to power off. I tried two different types of DVD media to make sure I had a good media and tried a moderate burn speed to see if that would make a difference. But, I got the same negative results. It will not install. I have used these same burn software many times before and have never had any failures.

    While I am not a super computer expert, I am not a novice. I am an MS Tech Beta Tester and a MS MVP from 2005-2007, and I have been a MS Software and Computer instructor from 2005-2008 at two community colleges. I have tried everything I can think of to get the Win 10 TP to install on my test machine, and it has been upgraded to meet the requirements of the Win7 and Windows 8.1. So I don't see any reason why it should not be sufficient for Win 10 TP.
    All other Windows versions have installed without issue and run fine on this machine. I had Win 8.1 installed on this machine until 3 months ago and it ran fine.

    I have also tried the same install process on one of my other test machines and get the same results. So I am not sure what the problem is.

    I am hoping that someone here might have some suggestions or information they can provide that will help me get the Win 10 TP to install.
      My System SpecsSystem Spec


  2. Joined : Nov 2013
    Houston
    Posts : 1,394
    Win-7Prox64 Win-8.1Prox64 Win-10Prox64
       25 Oct 2014 #2

    Hi and welcome to TenForums,
    Are you installing on top of win-7 as an upgrade ?
    You did join the early bird special program or did you get the download from another source ?
    Until an expert comes along please refer to the tutorial,
    https://www.tenforums.com/tutorials/1...n-install.html
      My System SpecsSystem Spec


  3. Joined : Oct 2014
    Posts : 12
    Windows 7 Ultimate SP1
       25 Oct 2014 #3

    ThrashZone said: View Post
    Hi and welcome to TenForums,
    Are you installing on top of win-7 as an upgrade ?
    You did join the early bird special program or did you get the download from another source ?
    Until an expert comes along please refer to the tutorial,
    https://www.tenforums.com/tutorials/1...n-install.html
    Hi TrashZone, and thank you for the welcome! :-)

    Yes, I am a member of the early bird special program, and I tried to do the upgrade over the Win7 Ultimate SP1 by using the download and install from the online Windows 10 TP website. I have read the tutorial and followed the instructions. But, it still will not install.

    I then tried to do an upgrade using the burned .iso DVD, but, only got the blue icon. The DVD ROM will read all other DVD's and install software just fine, so am not sure why it does not want to install the Win 10 from the DVD. I have downloaded the .iso's 3 times from the Win 10 TP website to be sure that I get a good download, and used the different burn programs to try to be sure I get a good burn. It just does not want to do any further than the blue icon.
      My System SpecsSystem Spec


  4. Joined : Nov 2013
    Houston
    Posts : 1,394
    Win-7Prox64 Win-8.1Prox64 Win-10Prox64
       25 Oct 2014 #4

    Hi thanks for the clarity,
    If your covering windows 7 I did notice you have Win-7 Ultimate installed which possibly it has something to do with the error or stall

    I would suggest possibly doing a dual boot instead to see if that will work around the issue,
    I believe a flash drive is the preferred method because dvd's :/ they need to be rw's I believe ?
    You might go ahead and reattemp and boot to the dvd after making a new partition and see if that works,
    Cheers.
      My System SpecsSystem Spec


  5. Joined : Oct 2014
    Posts : 12
    Windows 7 Ultimate SP1
       25 Oct 2014 #5

    Thank you for the additional information, TrashZone. I don't have a USB Flash Drive that I can use for the install at the moment, but, I will get one. I will also try a dual boot. I've done this before when Beta testing Vista and Win 7 versions, so I will try it with the 10 TP. It will take a day or so to get the flash drive, but, I will post back if I have other issues or a successful install to let you and others know if it worked.

    I read in another discussion that disabling the UEFI was suggested if using a DVD to install, but, I really rather not go that route if at all possible. I have had events where messing with the BIOS in HP computers is not always successful or provides the results you want. So I will see if the flash drive will work first, and then try the dual boot if that fails.

    Thank you so much for your time and input. I truly appreciate it!
      My System SpecsSystem Spec


  6. Joined : Nov 2013
    Houston
    Posts : 1,394
    Win-7Prox64 Win-8.1Prox64 Win-10Prox64
       25 Oct 2014 #6

    Hi,
    No problem I saw the response from Brink are resident super freak
    He would know
    Please do update us on the issue it will help others I'm sure
    Cheers.
      My System SpecsSystem Spec

  7.    26 Oct 2014 #7

    The only one of those burning programs I would expect to burn an OS ISO flawlessly is ImgBurn and then only at 4x speed.

    Did you boot it as a EFI device from the HP ESC boot menu?

    Did you use Option One from UEFI Bootable USB Flash Drive - Create in Windows to create the flash stick installer.

    Try wiping the HD first with Diskpart Clean Command.


    Make sure all other drives are unplugged.

    If these fail I'd reset BIOS to defaults. While there check what are the settings for UEFI, CSM, Legacy BIOS and BIOS Boot Order choices.
      My System SpecsSystem Spec


  8. Joined : Oct 2014
    Posts : 12
    Windows 7 Ultimate SP1
       13 Nov 2014 #8

    gregrocker said: View Post
    The only one of those burning programs I would expect to burn an OS ISO flawlessly is ImgBurn and then only at 4x speed.

    Did you boot it as a EFI device from the HP ESC boot menu?

    Did you use Option One from UEFI Bootable USB Flash Drive - Create in Windows to create the flash stick installer.

    Try wiping the HD first with Diskpart Clean Command.


    Make sure all other drives are unplugged.

    If these fail I'd reset BIOS to defaults. While there check what are the settings for UEFI, CSM, Legacy BIOS and BIOS Boot Order choices.
    Hi gregrocker...sorry to take so long to get back to you, I have been visiting out of town. I have not yet been able to get the Windows 10 to install on the laptop, even after doing a reformat of the disk. I tried the ImgBurn at the speed you suggested and using a USB drive. All I get is the same blue Win8 icon and it goes no further.

    Is there a newer update for the software that I can try? I have not seen one or gotten any notification of one, but, perhaps I am not looking in the right place.
      My System SpecsSystem Spec


  9. Joined : Nov 2013
    Posts : 804
    10 Pro Preview x64
       13 Nov 2014 #9

    ravenwing said: View Post
    Is there a newer update for the software that I can try? I have not seen one or gotten any notification of one, but, perhaps I am not looking in the right place.
    You could try the new 9879 build from here (if you don't mind Enterprise) http://care.dlservice.microsoft.com/dl/download/2/4/1/241BC554-B5F7-4E72-9115-DC069F1139F6/NovFlightDLC/9879.0.141103-1722.FBL_RELEASE_CLIENTENTERPRISE_VOL_X64FRE_EN-GB.ISO
      My System SpecsSystem Spec

  10.    13 Nov 2014 #10

    ravenwing said: View Post
    gregrocker said: View Post
    The only one of those burning programs I would expect to burn an OS ISO flawlessly is ImgBurn and then only at 4x speed.

    Did you boot it as a EFI device from the HP ESC boot menu?

    Did you use Option One from UEFI Bootable USB Flash Drive - Create in Windows to create the flash stick installer?

    Try wiping the HD first with Diskpart Clean Command.


    Make sure all other drives are unplugged.

    If these fail I'd reset BIOS to defaults. While there check what are the settings for UEFI, CSM, Legacy BIOS and BIOS Boot Order choices.
    Hi gregrocker...sorry to take so long to get back to you, I have been visiting out of town. I have not yet been able to get the Windows 10 to install on the laptop, even after doing a reformat of the disk. I tried the ImgBurn at the speed you suggested and using a USB drive. All I get is the same blue Win8 icon and it goes no further.

    Is there a newer update for the software that I can try? I have not seen one or gotten any notification of one, but, perhaps I am not looking in the right place.
    You wouldn't use ImgBurn to write to flash stick. It is a disk burning utility.

    To write ISO to flash stick use the tool I provided a link for above IF you have an EFI BIOS and are installing to UEFI and not Legacy BIOS. Otherwise use the tool in Clean Install Windows 10 Technical Preview -

    Wiping the HD with Clean command is not formatting it. Did you actually wipe the drive?

    I also asked you if you are booting the installer as an EFI device which is critical if you have an EFI BIOS. We need answers to these questions and not just skipping around. The skipped step is almost always the solution.
      My System SpecsSystem Spec


 
Page 1 of 3 123 LastLast


Similar Threads
Thread Forum
Clean install of Win10 Tech Preview - Are There Downsides
Hi All, Sorry about the crazy title, I always have issues with coming up with a good headline for these threads. I want to do a clean install on my desktop with the latest Win10 Dev Preview, but I don't want to do this if I'm not going to get...
Installation and Setup
Solved Can I run the Windows 10 tech preview after the end date?
I just installed it two days ago and it fixed the problems I had with Windows 7. I don't want to go back because it's just going to be... Sh**. I really hope I can still use it!
General Support
Easy Way To Install Windows 10 Tech. Preview On My ASUS T100TA
Hi All, I've seen some post's in here concerning user's and their desire to try out windows 10 technical preview on a variety of different device's. I'm in that same group..of course I'm using the tech. preview (build 10049) on the my main laptop...
Installation and Setup
Windows 10 RSAT Tech Preview...
It appears this latest build has broken the Windows 10 RSAT eval. I get errors when installing.
Software and Apps
Windows 10 Tech Preview Tips
I have Windows 7 Home Premium x64 on my Laptop, and 8.1 x64 on our desktop. Any tips on what I should do? I don't have a USB drive or a backup CD. Should I not install it?
Installation and Setup
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:55.
Find Us
Twitter Facebook Google+



Windows 10 Forums