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  1. Joined : Jul 2015
    Posts : 230
    Windows 10, 8.1, 7, and Vista
       26 Sep 2015 #11

    Kyhi said: View Post
    using the windows 10 Reset feature - requires you to first create a provisioning package of the system drivers..
    Can you explain what you mean by that?

    I downloaded the BIOS update and chipset update before I did the reset, and it still didn't work.

    I have an SD card. Should I put the files there first?
      My System SpecsSystem Spec

  2. Joined : Jul 2015
    Posts : 230
    Windows 10, 8.1, 7, and Vista
       29 Sep 2015 #12

    Hi all,

    Just got the recovery USB and micro USB > USB adaptor in the mail today.

    I've gotta say... Excellent customer service by Dell. I got the USB drive in less than 4 days.

    I will now attempt to reinstall W8.1 With Bing by booting into the USB drive.

    Thanks all.
      My System SpecsSystem Spec

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