Factory reset tablet stuck.

jwkelley · 09 Sep 2015

So I updated my tablet from 8.1-10.
There were some issues so i reinstalled some drivers and the issues continued so i did a factory reset.
The reset stopped halfway and wont continue.
The screen is mostly blank unless i fiddle with some things and a screen comes up asking if I want to continue to update, reset factory settings, trouble shoot, use usb or cd or continue the reset.
I have tried the reset a few times but it has not worked.
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This is the tablet here. Unfortunately everything is also all in Japanese, which i understand somewhat but am kind of winging it.

Samsung User · 09 Sep 2015

I have clicked your link and it does ask if you want to view it in English also, can you at all get into safe mode, also you have to be careful where you get the drivers from I only get them from one place Auslogics Driver Updater they do a free version as well I paid for mine and it has got me out of a lot of trouble, both on windows 8.1 and 10.

also have you tried to make it crash by holding the start button down then when it starts up gone into safe mode that way by keep pressing f8 or shift+ f8 or fn+ f8

That is all I can think of doing also what made you try and fix windows 10 what issues where you getting

jwkelley · 09 Sep 2015

Yeah, getting to back to its slightly buggy windows 10 self would be good enough for now. I made a USB windows 10 stick. Will that be ok or will it delete all the drivers and what not?

Samsung User · 09 Sep 2015

On drivers use what I recommended and it will find every driver you need you might lose some of your other stuff but go to windows old and you should be able to get it back

jwkelley · 10 Sep 2015

will deleting all partitions in step 13 be a bad idea? Will i lose important manufacturer stuff?
Also will this ruin my MS license?