PC will not shutdown or hybernate (only restarts) since 7 to 10 upgrad


  1. Posts : 31
    Windows 10 Pro (64)
       #1

    PC will not shutdown or hybernate (only restarts) since 7 to 10 upgrad


    I have a desktop that I ran the update on from windows 7 to windows 10.

    When I go to shutdown it appears to begin the shutdown process. However, after a few moments with black screens the PC shows the BIOS splash screen and begins to start windows.
    If I leave the PC alone for a while, it goes to the login screen, where it attempts to sleep only to end up right back at the login.

    I have tried
    - Turning off fast startup - Doing this results in apple sys error on restart (I do not have iTunes installed)
    - Disabling wakeup by keyboard, network devices, and mouse.
    - Turning off quick start in bios

    I am now wondering if a clean install is my only option, or if there is some other way of keeping windows 10... just having it work properly.
      My Computer


  2. Posts : 31
    Windows 10 Pro (64)
    Thread Starter
       #2

    USB Driver


    So I have been tinkering, and I did what I should have done in the very beginning; I installed the usb driver from the manufacturer of the motherboard's website.

    Since there was no Windows 10 driver, I used the 8.1 64. I have now had two successful shutdowns.

    I see now that the processors have a Microsoft driver from 2009, so I am thinking I will install the 2013 chipset driver from the manufacturer of the motherboard's website.

    I may just leave well enough alone though, as it feels pretty good to have my pc working again!
      My Computer


 

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