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  1. Joined : Aug 2015
    Posts : 7
    windows 10
       25 Aug 2015 #1

    start menu


    I get a message: "Critical Error -- Start menu isn't working" when I left click, and then Windows 10 will not respond. If I right click, all works well, but it would be nice to access the start menu. I've restarted several times with o change. Help?
      My System SpecsSystem Spec


  2. Joined : Jul 2015
    Posts : 6,849
    Windows 10 Pro
       25 Aug 2015 #2

    Try doing an upgrade install of Windows 10 over itself. Get the ISO from the Media Creation Tool for the exact same version of Windows 10 you are running now, mount the ISO, run setup.exe from it from inside Windows 10. Should not ask for a product key.

    Windows 10
      My System SpecsSystem Spec


  3. Joined : Sep 2015
    Posts : 17
    win 10 home build 10240
       18 Sep 2015 #3

    mdpoole - did you try this? did it work?
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Posts : 7
    windows 10
       18 Sep 2015 #4

    It worked great!
      My System SpecsSystem Spec


  5. Joined : Sep 2015
    Posts : 17
    win 10 home build 10240
       18 Sep 2015 #5

    Do you know what build you have? Did you have to reinstall any programs?

    This error just popped up on Monday, Sept 14. I have build 10240.
      My System SpecsSystem Spec


  6. Joined : Jul 2015
    Posts : 6,849
    Windows 10 Pro
       18 Sep 2015 #6

    It will be build 10240 and it is an in place upgrade to itself so you should not lose any programs or data.
      My System SpecsSystem Spec


  7. Joined : Sep 2015
    Posts : 17
    win 10 home build 10240
       18 Sep 2015 #7

    Ok, I'll have to try this.

    Navylcdr - do you have any idea if this glitch affects local accounts or just MS Accts? And, why would it corrupt 1 acct & not another?
      My System SpecsSystem Spec


  8. Joined : Jul 2015
    Posts : 6,849
    Windows 10 Pro
       18 Sep 2015 #8

    No answer to any of those questions. Just proposed a possible solution that seems to solve quite a few problems, has very little chance of making anything worse and it happened to work.
      My System SpecsSystem Spec


  9. Joined : Sep 2015
    Posts : 17
    win 10 home build 10240
       18 Sep 2015 #9

    Thanks for the reply! I'm just very curious as to why it all of a sudden popped up. And, what to do to avoid it (if possible).
      My System SpecsSystem Spec


  10. Joined : Aug 2015
    Maine
    Posts : 20,907
    Windows10Pro 64Bit on 2 DeskTop Computers
       18 Sep 2015 #10

    Hmmm interesting idea NavyLCDR when a person "mounts" the windows ISO file, does the file have to be on the primary drive, OR can you mount it from your 2nd drive?? Never used the mount option before?? Never even knew about it till I read about it on here from another user.
      My System SpecsSystem Spec


 
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