Page 1 of 2 12 LastLast

  1. Joined : Aug 2015
    Posts : 4
    win 8
       19 Aug 2015 #1

    Tried everything to upgrade to Windows 10 but in vain. Please help.


    Hello,

    I would like to know if i can cancel my reservation from the Get Windows 10 app so that i don't get the prompt every now and then and then upgrade from a bootable media later on?

    I've tried all possible solution out there to upgrade my windows 8.1 to 10 but nothing is working out for me.

    Things attempted so far:

    1. Downloaded the windows 10 from windows update 4 times and everytime it got stuck at preparing for installation. Left it for 24hrs, nothing happened.
    I've tried most of the tips available on net like safeboot, sfc, deleted files & folders and all but nothing!

    2.Then downloaded the Media Creation Tool. After executing, it creates a folder $Windows.~WS size 44MB and then nothing happens. I did deleted the folder and tried running the tool but nothing happened other than that folder got created once again. Ran it as administrator although i am logged in as a admin.

    3. Downloaded 64 Bit Windows 10 Single Language for my Windows 8.1 Single Language from https://www.microsoft.com/en-us/software-download/techb...
    Mounted it, ran the setup.exe, it crated the same $Windows.~WS folder and didnt proceed further. I check the taskmanager but now windows installer or setup.exe showed up in the process list. I check my windows installer service and its up and running. I went to safe mode and mounted the iso but result was the same.

    4. I burnt the ISO. Tried to boot from the dvd but DVD drive makes noise and then goes silent.
    Infact after inserting the dvd in drive and after rebooting, my pc wont reboot untill the drive stops. Even when i press 'esc' to enter bios/uefi, it wont enter bios unless the dvd drive stops spinning or after i eject the dvd. Cannot access my my bios or access the boot order when i press f9 on my HP pavalion 15 notebook unless i eject the dvd from drive or unless the drive stops spinning

    I have updated drivers, bios etc. All other bootable media works just fine but windows 10 bootable dvd gives problem.

    5. Downloaded fresh ISO, verified the md5 hash, everything looks good but dvd won boot and drive makes this cut cut cut noise.

    I have my windows 8.1 up to date. Any insight as what might be the problem here?

    I am going for the final option of having a bootable usb (when i buy one), untill then if anyone can suggest some steps i would be greatful. I was thinking to cancel the reservation as the update prompt from win 10 app is starting to annoy me. Can i cancel the reservation?

    Thanks.
      My System SpecsSystem Spec


  2. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,351
    Windows 10 Pro X64 14393.576
       19 Aug 2015 #2

    You can try following the directions here: Windows 10 - Upgrade Installation
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 610
    W10
       19 Aug 2015 #3

    ddda said: View Post
    it got stuck at preparing for installation. Left it for 24hrs, nothing happened.
    Reading your post, I think you actually do not want the notifications to disappear, but you want to upgrade.

    There are quite a number of people with that problem out there: https://www.google.com/search?q="windows+10"+installation+stuck+at+"preparing+for+installation"

    For some the solution was as easy as just restarting the PC and installing the Windows 10 Upgrade again, others could solve it by using the Windows installation media creation tool.

    These would be the two things I would try first. I am not sure, why this is not working for you.

    Windows pretty surely creates installation log files. If you find those, it will be way easier to tell, what is actually going wrong!
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Posts : 4
    win 8
       19 Aug 2015 #4

    Joergi said: View Post
    Reading your post, I think you actually do not want the notifications to disappear, but you want to upgrade.

    There are quite a number of people with that problem out there: https://www.google.com/search?q="windows+10"+installation+stuck+at+"preparing+for+installation"

    For some the solution was as easy as just restarting the PC and installing the Windows 10 Upgrade again, others could solve it by using the Windows installation media creation tool.

    These would be the two things I would try first. I am not sure, why this is not working for you.

    Windows pretty surely creates installation log files. If you find those, it will be way easier to tell, what is actually going wrong!
    Hi Joergi,

    I tried restarting my pc, after restarting my 2.8 GB download is deleted and i had to download it again. Yes, i did google for the preparing for installation error and followed all steps but none worked. I tried upgrading 4 times already. I am not sure whats going wrong. Running the media creation tool give me a UAC prompt and after clicking yes nothing happens. I check even viewer for windows logs for setup and there are not entry for it.

    As of now i don't want to upgrade. I want to stop the notification from popping up and the gwx app from running on startup.
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 4
    win 8
       19 Aug 2015 #5

    What if i cancel the reservation and then few months down the line i upgrade from a bootable media. Will i still be able to upgrade or i will have to purchase license?
      My System SpecsSystem Spec


  6. Joined : Oct 2014
    New Jersey
    Posts : 679
    Windows 7 Pro x64 Windows 10 Pro x64
       20 Aug 2015 #6

    You don`t upgrade from bootable media, you upgrade from within windows.

    If you don`t want the notifications, you have to uninstall all the Windows 10 updates, there are not that many. Then, when they appear again, you have to hide them or they will just keep appearing.
      My System SpecsSystem Spec


  7. Joined : Oct 2014
    Posts : 839
    Windows 8.1, Win10Pro
       20 Aug 2015 #7

    To completely remove the nagging Win10 upgrade notification, I've found that option #3 in the linked thread works best: Get Windows 10 Icon - Remove from Taskbar in Windows 7 and 8.1
      My System SpecsSystem Spec


  8. Joined : Aug 2015
    Posts : 610
    W10
       20 Aug 2015 #8

    I have now checked my Windows installation, where the upgrade worked.

    Inside the Windows folder there are three log files, which contain information about the upgrade process. These are:
    • setupact.log
    • DtcInstall.log
    • WindowsUpdate.log (this file gets appended each time a new update is installed or even only checked for; you will have to scroll a bit through this file until you get to the relevant information).


    Apart from that, I found this list: https://support.microsoft.com/en-us/kb/928901 (Written for Windows Vista, but the process basically still is the same.) Note how it tells you which additional files you should have, when the upgrade -like in your case- failed. The last few lines in these files might be very interesting.

    Maybe it helps, if you post the relevant parts of these logs here. I guess we should then at least be able to identify what the last and fatal error was in your case...
      My System SpecsSystem Spec


  9. Joined : Sep 2014
    DFW Area
    Posts : 374
    Windows 8&10
       20 Aug 2015 #9

    Just wondering what a $Windows.~WS folder is? I know what a $Windows.~BT folder is so what does the WS stand for?
      My System SpecsSystem Spec


  10. Joined : Aug 2015
    Posts : 14
    win 7
       20 Aug 2015 #10

    Just a thought, if you have a Sony, they have informed users not to update till they have drivers available. I have a netbook that stops after the download and tells me "something happened" - such an understatement that gives little information ;-)
      My System SpecsSystem Spec


 
Page 1 of 2 12 LastLast


Similar Threads
Thread Forum
List Compelling Reasons to upgrade to Upgrade to Windows 10 for Novice
I feel that we as experts on this forum should try and persuade any novices who are not sure about upgrading to Windows 10 should help explain why its good for them to upgrade from earlier versions. So I'll start off: Latest security ...
General Support
10 upgrade failed, clean installed 7 but now cant upgrade again.
Hi All Had Win 7 Ultimate 64 Bit OEM-SLP on HP laptop and got the Get Windows 10 icon a few weeks ago. Reserved copy but as it didnt download i went to Microsoft and downloaded the Media Creation tool to upgrade that way. After install all worked...
Installation and Setup
Windows 10 upgrade fails - Restoring your previous version of Windows
Good afternoon. Today I received the Windows 10 update notification on Windows Update, but every time I try to upgrade, after the installation process gets to 75%, the computer reboots like 10 times and then a message saying Restoring your...
Installation and Setup
Windows 10 Upgrade i dont get tray icon windows upgrade
my bro windows 8.1 pro OEM i dont get tray icon windows upgrade i did click windows update still noting to get tray icon windows 10 upgrade
Installation and Setup
W10 Insider Prev upgrade to Win10 full vs of W7/8 upgrade to W10
Read somewhere that the latest Win 10 Insider Prev will be upgrades to Win 10 full when it is released. A good idea to install this sooner rather than upgrading Win 7 / 8.1 to 10?
Windows Insider
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:54.
Find Us
Twitter Facebook Google+



Windows 10 Forums