1. Joined : Aug 2015
    Posts : 2
    Windows 7 Ultimate
       13 Aug 2015 #1

    10 upgrade failed, clean installed 7 but now cant upgrade again.

    Hi All
    Had Win 7 Ultimate 64 Bit OEM-SLP on HP laptop and got the Get Windows 10 icon a few weeks ago. Reserved copy but as it didnt download i went to Microsoft and downloaded the Media Creation tool to upgrade that way. After install all worked ok but next day system locked up. After power cycle it then booted but no working trackpad. Also every subsequent boot would first require a power cycle as it locked up.
    Got fed up and did a clean install of Windows 7 and machine is now at the same state as it was before the attempted upgrade with all updates installed (hundreds!). No Get Windows 10 icon has appeared however and on running the Get 10 troubleshooter it says I dont have a upgradeable version and Windows is not up to date despite repeatedly running Windows up date and it saying Windows is up to date and there are no further updates available.

    Any ideas on how I can now attempt to upgrade?

    Machine is HP 6735s dual core AMD 64 bit with 4GB RAM
      My System SpecsSystem Spec

  2. Joined : Jul 2015
    Posts : 6,842
    Windows 10 Pro
       13 Aug 2015 #2

    Go back to the Media Creation Tool and this time select the "Upgrade this PC now" option.
      My System SpecsSystem Spec

  3. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,308
    Windows 10 Pro X64 14393.576
       13 Aug 2015 #3

    Before you do the upgrade again, make an image backup of your current Windows 7 system to an external USB hard drive using a program like Macrium Reflect Free. Then if anything goes wrong your 20 minutes away from recovery.
      My System SpecsSystem Spec

  4. Joined : Aug 2015
    Posts : 2
    Windows 7 Ultimate
       14 Aug 2015 #4

    NavyLCDR said: View Post
    Go back to the Media Creation Tool and this time select the "Upgrade this PC now" option.
    Thanks for your reply. This is what I did the first time when it failed but I do now have the "Get WIndows 10" icon so will go down the route of reserving and see what happens.
      My System SpecsSystem Spec


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