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#1
Windows 10 upgrade fails on Windows 7 PC
I have been trying to upgrade to Windows 10 from Windows 7 SP 1 on my Asus ET2701INKI without success. I have used three sources/methods: the downloaded ISO file, image of same burned on DVD, and from Windows Update. Except once, during the second reboot, a blue-gray screen (I think; I am color-blind) appears declaring a problem because of VIDEO MEMORY MANAGEMENT INTERNAL; a futile attempt is then made to recover the installation whereupon windows 7 is restored. When that was accomplished, a blue (?) box appeared with the error code 0xC190019-0x400017.
After updating all my drivers and running a highly-rated Registry fixing program to no avail, I even went so far as to
upgrade Windows 7 with a newly bought copy, after which the Windows 10 upgrade from the ISO download actually succeeded' but when I did an unrelated reboot, the same screen with the VIDEO MEMORY MANAGEMENT INTERNAL message appeared. Nothing worked to fix the problem; only turning off the machine and on again triggered a restoration to Windows 7.
I have searched the web, called Asus for help to no avail. What little I found suggested doing the windows 10 install with Virus software uninstalled and all peripherals disconnected; both "remedies" I tried without success.
David