1. Joined : Aug 2015
    Posts : 3
    win10
       08 Aug 2015 #1

    Black screen after 75% during upgrading to win10


    Hi,
    I successfully upgraded 2 computers, but have problem with my notebook HP ProBook 4320s.
    When upgrading reach 75% (100% installing drivers), black screen appears and I have to turn it off and on, then it restores to previous win7.
    I upgraded all drivers and BIOS with no effect.
    Can anyone help me please?
      My System SpecsSystem Spec


  2. Joined : Mar 2015
    Posts : 1,090
    Win10 Pro Build 15014.rs_prerelease 170115-1253
       08 Aug 2015 #2

    How long did you wait after the screen went black, before you turned it off..?
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 3
    win10
       08 Aug 2015 #3

    about 3 hours
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Posts : 3
    win10
       08 Aug 2015 #4

    Ok, I finally moved through that moment and currently it's on 97%, hope it will finish successfully.
    I don't know what exactly worked but since last try I did this
    http://www.rbrussell.com/2014/12/28/windows-8-1-windows-10-update-error-0xc1900101-0x40017-solved/

    and this:
    1) Access this file location C:\Windows\SoftwareDistribution\Download and delete everything there. (Note delete only content found there and not the Download folder itself)

    2) Open CMD (command prompt) with run as administrator (admin privileges) and run this command: wuauclt.exe /updatenow
    EDIT: also I unchecked, check for updates before installation
    Last edited by Sparrow318; 08 Aug 2015 at 11:20. Reason: forgot some step
      My System SpecsSystem Spec


  5. Joined : Mar 2015
    Posts : 1,090
    Win10 Pro Build 15014.rs_prerelease 170115-1253
       08 Aug 2015 #5

    - I trust all is well..
      My System SpecsSystem Spec


 


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