1. Joined : Aug 2015
    Posts : 3
       08 Aug 2015 #1

    Black screen after 75% during upgrading to win10

    I successfully upgraded 2 computers, but have problem with my notebook HP ProBook 4320s.
    When upgrading reach 75% (100% installing drivers), black screen appears and I have to turn it off and on, then it restores to previous win7.
    I upgraded all drivers and BIOS with no effect.
    Can anyone help me please?
      My System SpecsSystem Spec

  2. Joined : Mar 2015
    Posts : 1,090
    Win10 Pro Build 15014.rs_prerelease 170115-1253
       08 Aug 2015 #2

    How long did you wait after the screen went black, before you turned it off..?
      My System SpecsSystem Spec

  3. Joined : Aug 2015
    Posts : 3
       08 Aug 2015 #3

    about 3 hours
      My System SpecsSystem Spec

  4. Joined : Aug 2015
    Posts : 3
       08 Aug 2015 #4

    Ok, I finally moved through that moment and currently it's on 97%, hope it will finish successfully.
    I don't know what exactly worked but since last try I did this

    and this:
    1) Access this file location C:\Windows\SoftwareDistribution\Download and delete everything there. (Note delete only content found there and not the Download folder itself)

    2) Open CMD (command prompt) with run as administrator (admin privileges) and run this command: wuauclt.exe /updatenow
    EDIT: also I unchecked, check for updates before installation
    Last edited by Sparrow318; 08 Aug 2015 at 11:20. Reason: forgot some step
      My System SpecsSystem Spec

  5. Joined : Mar 2015
    Posts : 1,090
    Win10 Pro Build 15014.rs_prerelease 170115-1253
       08 Aug 2015 #5

    - I trust all is well..
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Black screen when booting my Laptop after upgrading to windows 10
I have a dell insperation and after having upgraded to windows 10, I came across a few issues. The update when well and windows 10 is working on my laptop, however, I have an issue where I am presented with a black screen when i start my computer. I...
General Support
Windows 10 black screen -before- login screen problem.
I upgraded a desktop computer from Windows 7 ultimate to Windows 10 and there seems to be an annoying black screen issue which happens before the login screen. After the Windows loading logo, the screen stays black for about 60-80 seconds (and...
General Support
Win10 10240 Home Create Folder Desktop Black Screen
Hi. I have Windows 10 Home 10240 build upgraded from Windows 8.1 Core. I have a inconvenient problem, if i create a new folder on the desktop. Right-Click -> New -> Folder, seems that explorer.exe crashes. Everything disappears desktop icon,...
General Support
Windows 10 Black screen while upgrading
It happens everytime I try to upgrade windows 10, I have tried loads of different methods but none seem to work. The C:\$Windows.~BT\Sources\Panther\setuperr.log is as follows: 2015-08-02 21:50:42, Error ...
Installation and Setup
win10 black screen and cursor but no password on acc still not loading
I upgraded to windows 10 from windows 8 and not 8.1 with black screen and cursor I had no password so it should automatically load into account but it did not plus I tried ctrl key and enter plus all other key combinations but nothing and waited for...
Installation and Setup
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:21.
Find Us
Twitter Facebook Google+

Windows 10 Forums