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  1. Joined : Aug 2015
    Posts : 5
    windows 10
       06 Aug 2015 #1

    Lost Everything on Windows 10 Install


    how can I retrieve my lost data and art work. I have tried everything. thanks
      My System SpecsSystem Spec


  2. Joined : Jul 2015
    Posts : 6,849
    Windows 10 Pro
       06 Aug 2015 #2

    lakoksal2777 said: View Post
    how can I retrieve my lost data and art work. I have tried everything. thanks
    If you did a clean install .... you can't, unless you had it backed up on a different drive or partition. That's what the "clean" part means in clean install.
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 5
    windows 10
       06 Aug 2015 #3

    I didn't think it did a clean install.
      My System SpecsSystem Spec


  4. Joined : May 2015
    Posts : 96
    Windows 10
       06 Aug 2015 #4

    lakoksal2777 said: View Post
    I didn't think it did a clean install.
    How did you do the install?
      My System SpecsSystem Spec


  5. Joined : Jul 2015
    Posts : 6,849
    Windows 10 Pro
       06 Aug 2015 #5

    lakoksal2777 said: View Post
    I didn't think it did a clean install.
    On an upgrade you should not have lost your data and artwork. You can try looking for a C:\Windows.old folder and see if it is there - but I don't know if user data gets saved in that folder from the previous version or not. Also, look in C:\Users and check in each of the accounts listed there and see if you created a new account where your data is not - and see if an old account is still there where the data might be.
      My System SpecsSystem Spec


  6. Joined : Aug 2015
    Posts : 83
    windows10 pro
       06 Aug 2015 #6

    i think it really important to always backup user-account-data when doing os migration
    this save trouble, and it can used for restoring some software setting also
      My System SpecsSystem Spec


  7. Joined : Aug 2015
    Posts : 5
    windows 10
       06 Aug 2015 #7

    Nothing in old folder
      My System SpecsSystem Spec


  8. Joined : Aug 2015
    Posts : 5
    windows 10
       06 Aug 2015 #8

    It did it while I was asleep....
      My System SpecsSystem Spec


  9. Joined : Feb 2015
    Posts : 197
    Windows 10 Pro
       06 Aug 2015 #9

    ouch. I hope you have backups. For example use Macrium Reflect.
      My System SpecsSystem Spec


  10. Joined : Oct 2014
    Posts : 1,309
    win 10 Insider
       06 Aug 2015 #10

    You really need to get someone with the skill to be able to check this drive out. Certainly, an automatic upgrade wouldn't take it upon itself to do a clean install but something has gone wrong.

    If the data has been deleted, Data Recovery specialists could very likely retrieve it, at a cost.

    So, my advice is to stop using this comp now and get a tech to look it over.
      My System SpecsSystem Spec


 
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