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  1. Joined : Jul 2015
    Posts : 18
    windows 10
       05 Aug 2015 #1

    Cannot Rollback to Windows 8.1


    I installed the Windows 10 free upgrade on July 29th when it automatically downloaded. It installed with no problem but still has not activated. I have made no changes since the installation but the rollback feature will not work. Screenshot is shown below.

    Is there any way around this to return to Windows 8.1?

    Click image for larger version. 

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      My System SpecsSystem Spec


  2. Joined : Oct 2013
    Posts : 17,490
    64-bit Windows 10 Pro build 15014
       05 Aug 2015 #2

    Hello Blaughon,

    Did you delete the Windows.old folder? If so, that would be why.

    Windows.old Folder - Delete in Windows 10
      My System SpecsSystem Spec


  3. Joined : Jul 2015
    Posts : 18
    windows 10
       05 Aug 2015 #3

    No, Windows.old is still there. I checked that first.
      My System SpecsSystem Spec


  4. Joined : Jul 2015
    Posts : 18
    windows 10
       05 Aug 2015 #4

    Windows.old folder


    Click image for larger version. 

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Views:	16 
Size:	120.4 KB 
ID:	28589
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 393
    10 pro 64 clean install
       05 Aug 2015 #5

    By any chance did you create a windows 10 repair disk ? If so ? You can boot off it and there an option within to install prior version or roll back
      My System SpecsSystem Spec


  6. Joined : Oct 2013
    Posts : 17,490
    64-bit Windows 10 Pro build 15014
       05 Aug 2015 #6

    sn00ker said: View Post
    By any chance did you create a windows 10 repair disk ? If so ? You can boot off it and there an option within to install prior version or roll back
    I'm afraid that a System Repair Disc won't help if the rollback files have been removed from the PC by something.
      My System SpecsSystem Spec


  7. Joined : Oct 2013
    Posts : 17,490
    64-bit Windows 10 Pro build 15014
       05 Aug 2015 #7

    Blaughon,

    I'm afraid that you may need to clean install Windows 8.1 if you don't have an image to restore.
      My System SpecsSystem Spec


  8. Joined : Aug 2015
    Posts : 393
    10 pro 64 clean install
       05 Aug 2015 #8

    Brink said: View Post
    files have been removed from the PC by something.
    That's so true Brink but do we know for sure that's the case . I'm curious blaughon were you activated with your 8.1 copy ?
      My System SpecsSystem Spec


  9. Joined : Jul 2015
    Posts : 18
    windows 10
       05 Aug 2015 #9

    I was just hoping it would be easier. I knew better than to expect easy.

    If it has not activated in a week, do you think it ever will, as the support people have been taught to quote: "it will automatically activate in 24-48 hours".

    If I had confidence it would activate I would stay with 10.
      My System SpecsSystem Spec


  10. Joined : Jul 2015
    Posts : 18
    windows 10
       05 Aug 2015 #10

    Yes, I was activated with 8.1.
      My System SpecsSystem Spec


 
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