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  1. Joined : Jun 2015
    N.Y.
    Posts : 3,005
    Windows 10 Pro 64 bit
       04 Aug 2015 #11

    Ann66noe said: View Post
    Thanks again for sharing solutions. I was unable to reserve the W10 upgrade., even though all of the updates are current. The MS phone rep told me that I would automatically receive the Windows icon in the lower right hand corner of the task bar in a couple of days. That had not happened by last night. Before I discovered this forum, InfoWorld had a link to a page where I could download and install the W10 upgrade. When I purchased the computer new from Costco, Windows 8 ws already installed. Then, when 8.1 came along, Microsoft automatically downloaded it to the computer. I expected that the same would happen this time with W10.
    Well first post did not explain this well, why i asked a question first, now you cleared it up. First wait for Icon to appear, keep rechecking windows updates, may take awhile to get the right update for this upgrade icon to occur. As it's only one update makes this happen.
      My System SpecsSystem Spec


  2. Joined : Aug 2015
    Camarillo, CA
    Posts : 9
    Windows 8.1
       04 Aug 2015 #12

    jds63 said: View Post
    Well first post did not explain this well, why i asked a question first, now you cleared it up. First wait for Icon to appear, keep rechecking windows updates, may take awhile to get the right update for this upgrade icon to occur. As it's only one update makes this happen.
    Gratitude for helping me to clarify my situtation. I'll unistall the necessary programs and be patient.
      My System SpecsSystem Spec


  3. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,329
    Windows 10 Pro X64 14393.576
       04 Aug 2015 #13

    If the computer is powered off then it not doing anything so power it on. If it reverts to Windows 8.1 that's good, better than being left with no working operating system.

    I'd say forget waiting for Microsoft to finally notify you that you copy of Windows 10 is ready. Instead, go ahead and follow the direction in Windows 10 - Upgrade Installation.

    Before you do this, uninstall any anti-virus software you installed. Also any firewall software.
    Uninstall any start button enhancers like Classic Shell or Start8 and any other Stardock software like Window Blinds.
    If you moved your users files like Documents, Pictures, Movies to another drive or partition, move them back. You can move them again after the upgrade.

    Disconnect everything except you mouse, keyboard and display. If you have a 2nd or 3rd internal hard drive, disconnect them as well.

    Good luck.
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Camarillo, CA
    Posts : 9
    Windows 8.1
       04 Aug 2015 #14

    jds63 said: View Post
    Well first post did not explain this well, why i asked a question first, now you cleared it up. First wait for Icon to appear, keep rechecking windows updates, may take awhile to get the right update for this upgrade icon to occur. As it's only one update makes this happen.
    I just turned on the computer that I am trying to upgrade to W10 and the following message appears. "We couldn't install Windows 10. We've set your PC back to the way it was right before you started installing Windows 10. 0XC1900101-0X2000C
    The installation failed in the SAFE_OS phase with an error during APPLY_IMAGE operation" There is a box in lower left hand corner of this message window labeled, "Troubleshooting tips."
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Camarillo, CA
    Posts : 9
    Windows 8.1
       04 Aug 2015 #15

    Ztruker said: View Post
    If the computer is powered off then it not doing anything so power it on. If it reverts to Windows 8.1 that's good, better than being left with no working operating system.

    I'd say forget waiting for Microsoft to finally notify you that you copy of Windows 10 is ready. Instead, go ahead and follow the direction in Windows 10 - Upgrade Installation.

    Before you do this, uninstall any anti-virus software you installed. Also any firewall software.
    Uninstall any start button enhancers like Classic Shell or Start8 and any other Stardock software like Window Blinds.
    If you moved your users files like Documents, Pictures, Movies to another drive or partition, move them back. You can move them again after the upgrade.

    Disconnect everything except you mouse, keyboard and display. If you have a 2nd or 3rd internal hard drive, disconnect them as well.

    Good luck.
    WOW!! Thank you, Rich.
      My System SpecsSystem Spec


  6. Joined : Aug 2015
    Posts : 16
    Win 7 64 bit Pro
       09 Aug 2015 #16

    Ann66noe said: View Post
    WOW!! Thank you, Rich.
    Same problem for me. Tried to upgrade using Media download directly to upgrade, that failed, so I went for the DVD I created from media download for Pro 64 bit, coming from Win 7 fully patched and up to date. No newer bios available from Asus. Got the message that upgrade failed during the apply image operation. Talk about vague. I've used cccleaner and diskcleaner as well. Only AV is MSE. Any ideas greatly appreciated!
      My System SpecsSystem Spec


  7. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,329
    Windows 10 Pro X64 14393.576
       09 Aug 2015 #17

    Uninstall MSE, it has also caused people upgrade problems.
      My System SpecsSystem Spec


  8. Joined : Aug 2015
    Posts : 16
    Win 7 64 bit Pro
       09 Aug 2015 #18

    Ztruker said: View Post
    Uninstall MSE, it has also caused people upgrade problems.
    I'm never too proud to take suggestions, even when I'd like to think that MS had grown up enough to not let an AV tool it makes interfere with a Windows upgrade. But you were dead on; hopefully I should be up on 10 Pro on one box in a few minutes. It is truly sick that they've not only not fixed such a problem, but that they don't remind, or even prompt you to turn it off.

    As I write, 10 just came up on that PC; even QuickLaunch came through just fine. I'm sure there will be issues, but apps are opening, desktop is almost identical to what I had on 7. Something from Office 2010 is still installing. Overall things look good.

    Thanks!
      My System SpecsSystem Spec


  9. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,329
    Windows 10 Pro X64 14393.576
       10 Aug 2015 #19

    That's good news. Glad you're up and running on 10.
      My System SpecsSystem Spec


  10. Joined : Aug 2015
    Posts : 16
    Win 7 64 bit Pro
       11 Aug 2015 #20

    Up on 10 now, some annoyances


    Ztruker said: View Post
    That's good news. Glad you're up and running on 10.
    Had a weird issue on the first reboot; got to the login page and the password field was ghosted out. I was able to redisplay the page - normally, and have not seen that problem first. I'm not happy that Backup does not work on WD My Book external hard drives (for no known reason), and also unhappy because you need to use a MS login for Cortana to work. Also have a few items that do not auto start; hopefully I'll resolve that.

    One oddity that I'm happy about; it turns out to be easy (if you are willing to ignore MS) to run gadgets under Win 10; someone out there created an installer that works nicely. So far, beyond that, every app I've tried runs normally; only 1 reinstallation so far.

    Like others, I'm unhappy about forced update installations given how buggy MS Windows Updates still are.

    Overall, Win 10 hardly looks or feels different then 7 other then being more responsive on an already fast tower PC.
      My System SpecsSystem Spec


 
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