1. Joined : Aug 2015
    Posts : 3
    windows 10
       01 Aug 2015 #1

    Upgrade fails at 38% configure devices


    I have made 3 attempts at upgrading my Toshiba Satellite notebook from Windows 7 home premium to windows 10. Have tried both the upgrade sent via the Microsoft message and using the media creation tool. All 3 times it stopped in configuring devices at 38%, 47% overall progress. The setuperrlog.txt is:
    2015-08-01 11:36:02, Error MOUPG CInstallUI::GetDefaultLanguage(1527): Result = 0x80070002[gle=0x00000002]
    2015-08-01 11:36:02, Error MOUPG CSystemHelper::CheckConnectedStandby(642): Result = 0x80070057
    2015-08-01 12:34:18, Error MOUPG CSetupManager::GetDUSetupResults(4955): Result = 0x80070490
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(String) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(String) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(String) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(String) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(String) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:19, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-08-01 12:34:54, Error MOUPG CDlpManager::AsyncSerializeDisable(471): Result = 0x80070216
    Any suggestions how I should try to proceed?
    Thank you, Wolfgang
      My System SpecsSystem Spec


  2. Joined : Jan 2014
    Walnut Beach, Milford, Ct
    Posts : 7,543
    Win10 Pro / Remix 3.0
       01 Aug 2015 #2

    What version of 7 are you trying to upgrade from ?
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 3
    windows 10
       01 Aug 2015 #3

    COMPUTIAC said: View Post
    What version of 7 are you trying to upgrade from ?
    home premium
      My System SpecsSystem Spec


  4. Joined : Jan 2014
    Walnut Beach, Milford, Ct
    Posts : 7,543
    Win10 Pro / Remix 3.0
       01 Aug 2015 #4

    What version of 7 are you trying to upgrade from ?

    OK, doe's it have SP 1 installed in it ?

    It make's a difference. 10 require's it.
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 3
    windows 10
       01 Aug 2015 #5

    COMPUTIAC said: View Post
    What version of 7 are you trying to upgrade from ?

    OK, doe's it have SP 1 installed in it ?

    It make's a difference. 10 require's it.
    Yes, it has SP 1.
      My System SpecsSystem Spec


 


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