1. Joined : Aug 2015
    Posts : 40
    Windows 10 Professional
       01 Aug 2015 #1

    Failed to upgrade to Windows 10 using the media creation tool

    I am awaiting notification from my reserved place in line to upgrade to Windows 10 on my PC desktop. At present, my OS is Windows 7 Professional 64. After waiting since July 29, I decided to download the Media Creation Toolx64.exe from the Microsoft website and use it to get Windows 10.

    I have attempted to obtain Windows 10 from the tool first going to the desktopís internal SSD and when that failed, I attempted by downloading to USB flash drive and then installing to the SSD. Both ways have failed numerous times.

    Going directly from the tool to the internal SSD, the process is interrupted during the upgrading phase, reverts the PC back to Windows 7 and displays this message:
    Installation status: Failed
    Error details: Code 80070652
    Installation status: Failed Error details: Code 80070652
    The installation failed in the SAFE-OS phase with an error during MIGRATE_DATA operation.

    When I have gone to a flash drive from the tool, almost immediately, I am asked for a Windows Product Key. I type in the product key of my Windows 7 and it is rejected. At this point, I have no place to go as there is no button for me to go back or move forward to another screen.

    I have disabled my anti-virus as well as many apps and devices . . . and have met only failure to obtain the Free Windows 10 Upgrade on my computer.

    Any suggestions?
      My System SpecsSystem Spec

  2. Joined : Oct 2014
    Posts : 335
    Windows 10x64 15007
       01 Aug 2015 #2

    Try skipping the step when it asks you for a key.
      My System SpecsSystem Spec

  3. Joined : Aug 2015
    Posts : 40
    Windows 10 Professional
       01 Aug 2015 #3

    At the insert Windows Product Key, bypassing the insert box, the "next" box at the bottom of the screen will not take a key stroke or a mouse click. You must enter a key or come out of the process.
      My System SpecsSystem Spec

  4. Joined : Oct 2014
    Posts : 335
    Windows 10x64 15007
       01 Aug 2015 #4

    Skip this isn't an option? Asked for a key twice when I did a clean install and that was my choice both times.
      My System SpecsSystem Spec

  5. Joined : Apr 2014
    Space coast of Florida
    Posts : 4,351
    Windows 10 Pro X64 14393.576
       01 Aug 2015 #5

    Have you done the upgrade to Won 10 and activated yet?

    If not you need to do that before you can do a clean install, no choice.
      My System SpecsSystem Spec


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