GW10 Troubleshooter says I'm not eligible!

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  1. Posts : 3,257
    Windows 10 Pro
       #11

    Make sure you haven't hidden any updates.
      My Computer


  2. Posts : 5
    Win7 Professional
    Thread Starter
       #12

    Mystere said:
    Make sure you haven't hidden any updates.
    I've repeatedly checked for new updates. Nothing hidden. The only update I haven't downloaded is Silverlight, that I don't want.
    Going to try that Media Creation Tool.
      My Computer


  3. Posts : 54
    Windows 10 Pro
       #13

    Roger99 said:
    I've repeatedly checked for new updates. Nothing hidden. The only update I haven't downloaded is Silverlight, that I don't want.
    Going to try that Media Creation Tool.
    You must have 2 updates installed
    KB3035583 and KB2952664
    If you have them then use the Media tool. It should work with Np. : )
      My Computer


  4. Posts : 5
    Win7 Professional
    Thread Starter
       #14

    Really1 said:
    You must have 2 updates installed
    KB3035583 and KB2952664
    If you have them then use the Media tool. It should work with Np. : )
    Yes! The Media Creation Tool worked, it downloaded Win10 quickly and upgraded in about 15 minutes.
    At first glance all my programs seem to be there.

    Thanks everyone for your help!
      My Computer


 

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