Windows 10: Google Earth no longer works Solved

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  1.    01 Dec 2017 #1

    Google Earth no longer works

    After the automatic download of Fall Creators Update 1709 my graphics display has changed to Microsoft Basic Display
    Adapter.The resolution has also changed but I can live with that.My problem is that I can no longer use Google Earth
    as the basic display will not work.Everything was working perfectly before the update but I have no way of finding out
    what my original graphics card was as Device Manager just shows the Microsoft basic.I do have a CD with nvidia V40 335.04
    graphic card on the label but it dosen`t give any information.I was hoping an updated driver for my original graphic card
    would solve my problem.Where do I go from here? Thanks.
      My ComputerSystem Spec

  2. Masterchiefxx17's Avatar
    Posts : 418
    Windows 10 Professional 64bit
       02 Dec 2017 #2

    See if you can use Speccy to find the specifications of your computer:

    Collecting System Specifications in Windows Hardware Drivers Tutorials

    Alternatively, you could let Nvidia see if they can find the driver for your graphics card using their Nvidia GeForce Experience tool.

    Download GeForce Experience | NVIDIA | GeForce
      My ComputerSystem Spec

  3.    03 Dec 2017 #3

    Thank you for your reply.I did as you suggested and installed Speccy and under Graphics were the following specs.
    nvidia Microsoft basic display adapter,manufacturer nvidia,Device id 10DE-OFC1,Subvendor nvidia(10DE).I have no idea
    whether thes codes are Microsoft or nvidia.The other methods you suggested didn`t reveal anything.Thanks again.
      My ComputerSystem Spec

  4.    03 Dec 2017 #4

    Alternatively, if you use Chrome you use google earth with out downloading it. Open chrome, on the home page upper right next to Gmail, click the 9 square box icon/button. Once it's open scroll down to the second set of icons and click the google earth icon. It will open up in the chrome browser.
      My ComputerSystem Spec

  5.    03 Dec 2017 #5

    10DE is Nvidia
    0fc1 note 0 not O is a GT640 the drivers for which you can get from Nvidia.
      My ComputersSystem Spec

  6. MrNeeds's Avatar
    Posts : 463
    Windows 10 Home 64bit
       03 Dec 2017 #6

    clam1952 said: View Post
    10DE is Nvidia
    0fc1 note 0 not O is a GT640 the drivers for which you can get from Nvidia.
    Nice catch!
      My ComputerSystem Spec

  7. Masterchiefxx17's Avatar
    Posts : 418
    Windows 10 Professional 64bit
       04 Dec 2017 #7

    clam1952 said: View Post
    10DE is Nvidia
    0fc1 note 0 not O is a GT640 the drivers for which you can get from Nvidia.

    @OP you can download the drivers from here by using the Nvidia tool or by searching for a GT640. Drivers | GeForce
      My ComputerSystem Spec

  8.    10 Dec 2017 #8

    I will try to download the GT640 DRIVERS but will I be able to install them if I only have the Microsoft Basic Display Adapter.
    This is the ONLY display adapter showing in Device Manager and the uninstall option is greyed out.My motherboard is an
    Asus M5A78L-M/usb3 could there be any connection here?
      My ComputerSystem Spec

  9. Masterchiefxx17's Avatar
    Posts : 418
    Windows 10 Professional 64bit
       10 Dec 2017 #9

    Yes, you should be able to install the correct Nvidia driver. The reason you are seeing the Microsoft Basic Display Adapter is because Windows is using a default driver to provide you with video. Without that default driver, you wouldn't be able to see anything.
      My ComputerSystem Spec

  10.    21 Dec 2017 #10

    Attempted to download Nvidia GT640 drivers from GEFORCE site but got the message "Must download Java"
    Neither of my two browsers Edge and Firefox will accept Java, so another dead end.Also my Nvidia Control Panel
    in Control panel has been disabled.
      My ComputerSystem Spec

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