Windows 10: AMD mobility Radeon HD4500 not working after windows 10 update Solved

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  1.    23 Nov 2017 #1

    AMD mobility Radeon HD4500 not working after windows 10 update


    My AMD mobility radeon HD4500 video card is not working after windows 10 update. Where can I get a new driver for this which works in Windows 10. The integrated card on my motherboard is rubbish. Need to get my card working again. I have seen other posts here which tell of video cards not working after an update. Thanks
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  2.    23 Nov 2017 #2

    Hi, actually you may find you need to use an older driver, then protect it from being replaced by 'hiding' Windows update for that driver. There's a tutorial for that.

    First see if you can find a driver that works for you.
    (I recall one post where the user reverted to the previous build, saved the driver, upgraded again, then installed that driver).

    Good that you looked at other posts here- those may help to give you ideas.

    As we don't know to which windows update you may be referring, what is your current Windows build?
    (Window key + R, winver). I'm guessing you have just upgraded to the FCU build 1709.
    And please post a screenshot of your Update History. Thanks.
      My ComputerSystem Spec

  3.    23 Nov 2017 #3

    Yes I have just updated to FCU build 1709. It took my laptop over 5 hours. These updates are beginning to get rediculous. Plus it has taken me 3 hours to find out how to roll back my video driver. Plus i've just found out that MS outlook has stopped working as well. I prefer it to windows mail. Progress!!!!!
      My ComputerSystem Spec

  4.    23 Nov 2017 #4

    Do you now have your video card working?

    If so, you should be able to use this to stop it being updated by blocking the driver update:
    Hide or Show Windows Updates in Windows 10 Windows Update Activation Tutorials

    You may well find some threads about Outlook and the FCU here- I use Thunderbird; after MS messed about with Outlook Express, then Win Mail, then nothing.. I gave up with MS for mail.
      My ComputerSystem Spec

  5.    23 Nov 2017 #5

    I now have it working thank you. I will follow the threads to hide the driver from Windows update. Good job I am fairly computer literate. I do not know how some people cope with their supposedly user friendly machines.
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  6.    23 Nov 2017 #6

    Quite agree.. Windows is NOT a consumer product. Back in Win 98 days I decided I'd have to know enough to get myself out of at least basic problems. Now instability comes without warning to some who are unprepared for a major update. What do people new to Windows- and Win 10- make of it I wonder? Who wants their first PC for Christmas then...
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  7.    23 Nov 2017 #7

    dalchina said: View Post
    (I recall one post where the user reverted to the previous build, saved the driver, upgraded again, then installed that driver).
    Looks like this is what I'm gonna have to do. :-( I have an ATI Radeon 3000, which is NOT supported anymore and I've only had it 18 months!) - was working up until this morning's update (1709), so now I need to follow these steps (sigh).
      My ComputerSystem Spec

  •    23 Nov 2017 #8

    dalchina said: View Post
    (I recall one post where the user reverted to the previous build, saved the driver, upgraded again, then installed that driver).
    Thankfully, I tried one more thing before this, and it worked! :-) (though note that mine is a 3000, not a 4500) See post 9 in ATI Radeon 300 driver problem - Page 2 - Windows 10 Forums
      My ComputerSystem Spec

  •    24 Nov 2017 #9

    I had the same issue on a bunch of machines with the latest Windows 10 update not working with the installed video drivers. The fix was really simple once I figured it out. Go into Device Manager, go to your Display Adapters and right click on your installed adapter. Choose Update Driver, then "Browse my computer for driver software", on the next screen click "Let me pick from a list of available drivers on my computer". In the list choose an older driver and click Next. The older version of the video drivers I used on 8 different machines fixed the problem on all of them. Good luck!
      My ComputerSystem Spec

  •    25 Nov 2017 #10

    I have just rolled bak to my previous version of Windows. The newest version was creating all sorts of problems and it was making my laptop nearly unusable because of CPU hogging and disc activity. This is the trouble with Windows now, you cannot tell what it is doing in the background.
      My ComputerSystem Spec


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