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  1.    17 Oct 2017 #1
    Join Date : Jan 2015
    Aurora CO
    Posts : 11
    Win 10

    Install EVGA GTX 1050ti, black screen upon boot


    I tried to install an EVGA GTX 1050 TI GPU today and when I booted the system after installation all I could get was a black screen. My system:
    - Dell Studio XPS 9100, CPU I7-930, 9GB Ram, 525W Power Supply
    - These are the steps I took to install:
    -- Flashed Bios (A04)
    -- Deleted my drivers for my old GPU
    -- Shut down and unplugged power and disconnected everything from the PC
    -- Removed old GPU from the PCI-E 16 slot
    -- Installed new GPU in that same slot
    -- Connected my Dell U2713HM digital monitor to the DVI port
    -- Connected pwr cord and booted; result - black screen.

    Tried this 3 times, same result

    Reinstalled old GPU (AMD Radeon 5750 which works

    Looked at the BIOS for a setting they may need tweeking, but saw none that would seem relevant.

    Any ideas?
      My ComputerSystem Spec
  2.    17 Oct 2017 #2
    Join Date : Mar 2017
    Posts : 5,862
    64-bit Windows 10 Pro

    Have you tried the DVI-D port?
      My ComputerSystem Spec
  3.    17 Oct 2017 #3
    Join Date : Jan 2015
    Aurora CO
    Posts : 11
    Win 10
    Thread Starter

    Yes
      My ComputerSystem Spec
  4.    17 Oct 2017 #4
    Join Date : Mar 2017
    Posts : 5,862
    64-bit Windows 10 Pro

    Quote Originally Posted by mitaek View Post
    Yes
    If it did not work then I would contact EVGA or who ever you purchased this card from.
      My ComputerSystem Spec
  5.    17 Oct 2017 #5
    Join Date : Jul 2015
    South Africa
    Posts : 120
    Windows 10 Pro x64 16299.64

    What year model is your PC?
      My ComputerSystem Spec
  6.    17 Oct 2017 #6
    Join Date : Jul 2015
    South Africa
    Posts : 120
    Windows 10 Pro x64 16299.64

    Does your screen have a HDMI port?
      My ComputerSystem Spec
  7.    17 Oct 2017 #7
    Join Date : Jan 2015
    Aurora CO
    Posts : 11
    Win 10
    Thread Starter

    Circa 2011, Dell Studio XPS 9100. I did contact customer service at EVGA and they thought this card should work in my system. I then contacted their service department & the tech rep thought there might be something in the BIOS that I needed to tinker with, but he couldn't steer me as to what.

    At any rate, although it works well the system is quite old with an old BIOS (2014 is the most current) and I'm afraid I'll need to return this card and stay with my old one.
      My ComputerSystem Spec
  8.    17 Oct 2017 #8
    Join Date : Jan 2015
    Aurora CO
    Posts : 11
    Win 10
    Thread Starter

    It has an HMDI port but that connection doesn't work either.
      My ComputerSystem Spec
  9.    17 Oct 2017 #9
    Join Date : May 2015
    Posts : 1,645
    Win 10 X64 Pro 15063

    In the past, I have had to clear the CMOS to get a PC to recognize a new graphics card. No guarantees that it'll help, but it's worth a try.

    (The jumper is right next to the CMOS button cell.)

    Good luck.
      My ComputerSystem Spec
  10.    17 Oct 2017 #10
    Join Date : Jan 2015
    Aurora CO
    Posts : 11
    Win 10
    Thread Starter

    Thanks, I'll try that and if it doesn't work I'm returning the card.
      My ComputerSystem Spec

 
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