Windows 10: Install EVGA GTX 1050ti, black screen upon boot

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  1.    17 Oct 2017 #1

    Install EVGA GTX 1050ti, black screen upon boot

    I tried to install an EVGA GTX 1050 TI GPU today and when I booted the system after installation all I could get was a black screen. My system:
    - Dell Studio XPS 9100, CPU I7-930, 9GB Ram, 525W Power Supply
    - These are the steps I took to install:
    -- Flashed Bios (A04)
    -- Deleted my drivers for my old GPU
    -- Shut down and unplugged power and disconnected everything from the PC
    -- Removed old GPU from the PCI-E 16 slot
    -- Installed new GPU in that same slot
    -- Connected my Dell U2713HM digital monitor to the DVI port
    -- Connected pwr cord and booted; result - black screen.

    Tried this 3 times, same result

    Reinstalled old GPU (AMD Radeon 5750 which works

    Looked at the BIOS for a setting they may need tweeking, but saw none that would seem relevant.

    Any ideas?
      My ComputerSystem Spec

  2. Posts : 9,687
    Windows 10 Insider Preview Build 17123.1
       17 Oct 2017 #2

    Have you tried the DVI-D port?
      My ComputerSystem Spec

  3.    17 Oct 2017 #3

      My ComputerSystem Spec

  4. Posts : 9,687
    Windows 10 Insider Preview Build 17123.1
       17 Oct 2017 #4

    mitaek said: View Post
    If it did not work then I would contact EVGA or who ever you purchased this card from.
      My ComputerSystem Spec

  5. Posts : 172
    Windows 10 Pro x64 16299.309
       17 Oct 2017 #5

    What year model is your PC?
      My ComputerSystem Spec

  6. Posts : 172
    Windows 10 Pro x64 16299.309
       17 Oct 2017 #6

    Does your screen have a HDMI port?
      My ComputerSystem Spec

  7.    17 Oct 2017 #7

    Circa 2011, Dell Studio XPS 9100. I did contact customer service at EVGA and they thought this card should work in my system. I then contacted their service department & the tech rep thought there might be something in the BIOS that I needed to tinker with, but he couldn't steer me as to what.

    At any rate, although it works well the system is quite old with an old BIOS (2014 is the most current) and I'm afraid I'll need to return this card and stay with my old one.
      My ComputerSystem Spec

  8.    17 Oct 2017 #8

    It has an HMDI port but that connection doesn't work either.
      My ComputerSystem Spec

  9.    17 Oct 2017 #9

    In the past, I have had to clear the CMOS to get a PC to recognize a new graphics card. No guarantees that it'll help, but it's worth a try.

    (The jumper is right next to the CMOS button cell.)

    Good luck.
      My ComputerSystem Spec

  10.    17 Oct 2017 #10

    Thanks, I'll try that and if it doesn't work I'm returning the card.
      My ComputerSystem Spec

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