Page 2 of 3 FirstFirst 123 LastLast
  1.    08 Aug 2015 #11
    Join Date : Aug 2015
    Posts : 4
    Windows 8.1

    I found my solution. I upgraded to Windows 10 again but this time I kept my external monitor connected (the one with native resolution 1920x1080) and Windows 10 retained the correct resolution.
      My ComputerSystem Spec
  2.    08 Aug 2015 #12
    Join Date : Aug 2015
    Posts : 2
    Windows 10 Build 10240

    Lost 1920x1080 resolution while using Windows 10


    About an hour ago, after being away from my computer for a few minutes, I returned to find my screen blank. When I wiggled the mouse, the screen came back but my resolution was 1024x768. When I attempted to reset it to 1920x1080 the maximum option was 1280x960. I'm running Windows 10 Pro Build 10240. Until the latest cumulative update which I installed last night, there was no problem with my screen resolution (including all pre-release versions of Windows 10). I have attempted to update my device driver but Windows says it is up to date. I have an ATI Radeon HD 4600 graphics card but installing Windows 8 drivers from AMD fails. Running under Ubuntu gives full 1920x1080 resolution so there's no problem with the hardware. Any ideas? If this persists, I will have to revert to Windows 8.1.
      My ComputerSystem Spec
  3.    08 Aug 2015 #13
    Join Date : Aug 2015
    Posts : 2
    Windows 10

    Quote Originally Posted by fquist View Post
    About an hour ago, after being away from my computer for a few minutes, I returned to find my screen blank. When I wiggled the mouse, the screen came back but my resolution was 1024x768. When I attempted to reset it to 1920x1080 the maximum option was 1280x960. I'm running Windows 10 Pro Build 10240. Until the latest cumulative update which I installed last night, there was no problem with my screen resolution (including all pre-release versions of Windows 10). I have attempted to update my device driver but Windows says it is up to date. I have an ATI Radeon HD 4600 graphics card but installing Windows 8 drivers from AMD fails. Running under Ubuntu gives full 1920x1080 resolution so there's no problem with the hardware. Any ideas? If this persists, I will have to revert to Windows 8.1.
    I have the same problem with my Radeon 4500. Also the HDMI connection to my tv quit working.
      My ComputerSystem Spec
  4.    08 Aug 2015 #14
    Join Date : Aug 2015
    Posts : 2
    Windows 10 Build 10240

    Quote Originally Posted by Gimpy View Post
    I have the same problem with my Radeon 4500. Also the HDMI connection to my tv quit working.
    I finally found a solution. In Device Manager, Display adapters, ATI Radeon HD 4600 Series, I chose "Update Driver Software" and then "Browse my computer for driver software". I then chose "Let me pick from a list of device drivers on my computer". In the list were several instances of a driver dated 7/15/2015 (which didn't work and is probably what caused the problem). The next oldest driver "ATI Radeon HD 4600 Series Version: 8.970.100.9001" was dated 1/13/2015. Choosing the January driver restored everything to normal. Apparently, sometime this morning, windows decided to update my video card driver and this caused the problem. The current driver (7/15/2015) doesn't work properly; whether that's a Microsoft issue or an AMD issue is unknown to me.
      My ComputerSystem Spec
  5.    09 Aug 2015 #15
    Join Date : Aug 2015
    Posts : 2
    Windows 10

    Quote Originally Posted by fquist View Post
    I finally found a solution. In Device Manager, Display adapters, ATI Radeon HD 4600 Series, I chose "Update Driver Software" and then "Browse my computer for driver software". I then chose "Let me pick from a list of device drivers on my computer". In the list were several instances of a driver dated 7/15/2015 (which didn't work and is probably what caused the problem). The next oldest driver "ATI Radeon HD 4600 Series Version: 8.970.100.9001" was dated 1/13/2015. Choosing the January driver restored everything to normal. Apparently, sometime this morning, windows decided to update my video card driver and this caused the problem. The current driver (7/15/2015) doesn't work properly; whether that's a Microsoft issue or an AMD issue is unknown to me.
    That worked for me too. Thanks.
      My ComputerSystem Spec
  6.    10 Aug 2015 #16
    Join Date : Aug 2015
    Posts : 2
    Arch & W10

    Quote Originally Posted by fquist View Post
    I finally found a solution. [...]
    You can also Roll Back Driver in devmgmt.msc > Display adapters > Right-click > Properties > Driver.
      My ComputerSystem Spec
  7.    18 Sep 2015 #17
    Join Date : Sep 2015
    Posts : 1
    10

    Grateful!


    Quote Originally Posted by pparks1 View Post
    Have you tried updating your video card driver? I've had no problems getting that resolution on any of the technical preview releases.

    Quote Originally Posted by pparks1 View Post
    Have you tried updating your video card driver? I've had no problems getting that resolution on any of the technical preview releases.
    This has definitely helped me a lot! I registered here just to say thank you to you who gave this advice! Thank you very much! When I upgraded to Windows 10, everything's fine except that the texts are so wide! Solving this in windows 7 was easy because I just had to click resolution but when I go to settings, there's just two options for resolutions! So finally, I ran across this forum and updated my driver and then, voila! Everything's fine now. So thank you!
      My ComputerSystem Spec
  8.    16 Oct 2015 #18
    Join Date : Oct 2015
    Posts : 1
    Windows 10 Home

    Quote Originally Posted by szgromania View Post
    As the title said, I can't find my native resolution, 1920x1080 on Windows 10. I don't know how to fix this and I'm waiting for answers. Thanks.
    I have the same problem although at boot up it comes up with 1024x768 resolution, Going to advanced screen settings I can select 1920x1080 but it says it cannot save those settings. If I leave the system on, after a few minutes it reverts to 1920x1080 by itself and will remain like that until I reboot or switch on again. I cannot update drivers as all of it keeps telling me drivers are up to date. The screen card is an Intel(R) HD Graphics. Even Intel Driver update won't update the driver. Running 64 bit OS. Although not serious it has a nuisance factor and would appreciate any advice.
      My ComputerSystem Spec
  9.    31 Oct 2015 #19
    Join Date : Oct 2015
    Posts : 2
    8.1

    resolution


    I did the free upgrade and had a lot of problems with video resolution. It kept changing from 1920X1080 back to a basic resolution. I could reset it but then kept reverting back intermittently. Some times every few seconds it would change back and forth.
    I downloaded and installed the latest driver for my graphics to no avail. The only thing that fixed it was going back to win 8.1, so I will definitely be watchful of updates.
      My ComputerSystem Spec
  10.    18 May 2016 #20
    Join Date : May 2016
    Posts : 1
    Windows 10

    windows support remotely updated and said 1920 x 1080 was not supported and I would have to find the closest resolution. That makes no sense to me!


    Quote Originally Posted by Maggelan View Post
    Why didn't you just run windows update? or select the device from device manager and do a specific update?
      My ComputerSystem Spec

 
Page 2 of 3 FirstFirst 123 LastLast


Similar Threads
Thread Forum
Customization Change Screen Resolution of Display in Windows 10
How to Change Screen Resolution of Displays in Windows 10 The screen resolution of a display determines how much information is displayed on the screen. It is measured horizontally and vertically in pixels. At lower screen resolutions, such as...
Tutorials
Solved I cannot change screen resolution in Windows 10
Screen resolution is set at 1024 x 768 and is 'greyed' out. I cannot change it. I tried updating the display driver and that didn't work either. Maybe if I pull on both my ears and stretch my face horizontally it will look better PLEASE HELP.:(:(:(:(
General Support
Windows 10 Start Menu....Resolution?? Build 9879
I've been using Windows 10 since the first build release; dualing booting with Windows 8.1. No problems. Since I've upgraded to Build 9879, everything on the start menu is just so much bigger. I really dislike it. Even the font on the Log on and...
Windows Insider
Windows 9: Resolution support up to 8k, better DPI scaling
Read more...
Windows 10 News
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 05:07.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums