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  1.    23 Sep 2017 #1
    Join Date : Jun 2015
    Egypt
    Posts : 72
    Windows 10 Insider Preview

    Windows 10 does not read my graphics card full capacity


    -Hello, i have been a Windows 10 user since insider builds before they come out, i have been testing and giving feedback for years till last night when i decided to go back to Windows 7 to try something which made me realize that i may not ever go back to Windows 10.

    -My device is a Dell Inspiron 5537 with Intel core i7 and 8GB of RAM

    -Built in Intel Graphics Card 4400 and and AMD Radeon HD 8670M

    -Before Windows 10 i had a perfectly good smooth PC specially with gaming since I'm a heavy gamer but ever since i started using Windows 10 I have had problems with my graphics card, both Intel and AMD, some of them were resolved after a while, some were urgently solved but some still remain which is the main reason why i uninstalled Windows 10.

    -In Windows 7 this is how my Graphic Cards memory look like and how it should look like

    Click image for larger version. 

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    -And this is how it looked like in Windows 10

    Click image for larger version. 

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    -There is quite a good amount of RAM that Windows 10 is not getting which affects my PC performance greatly, i noticed the huge difference after spending years gaming on Windows 10 and just starting using Windows 7 again

    -I have tried so many solutions and so many workarounds but none of them work

    -The only solution that got Windows 10 to read my full RAM was installing an old version of my AMD Graphics Card driver but the graphics were not working correctly and it kind of disabled my Intel Graphics Card for some reason i'm not aware of.

    -So this is me calling out for help and i would be so very hugely grateful if anyone has a solution or a workaround for this issue because i want to keep using Windows 10 and i want to be an insider again and i have sent over 20 feedbacks about this issue and have been waiting years for this issue to get fixed with every build or every new version of my graphic drivers.


    -Thank you in advance.
      My ComputerSystem Spec
  2.    23 Sep 2017 #2
    Join Date : Oct 2013
    Texas
    Posts : 10,789
    Windows 10 Pro X64

    Look in the BIOS setting and increase the memory for the iGPU
      My ComputerSystem Spec
  3.    23 Sep 2017 #3
    Join Date : Jun 2015
    Egypt
    Posts : 72
    Windows 10 Insider Preview
    Thread Starter

    Quote Originally Posted by Dude View Post
    Look in the BIOS setting and increase the memory for the iGPU
    It is already set to the max, if it wasn't then it wouldn't be read on Windows 7
      My ComputerSystem Spec
  4.    23 Sep 2017 #4
    Join Date : Oct 2014
    Posts : 215
    Windows 10 Pro 64-bit

    Quote Originally Posted by gasseratef View Post
    It is already set to the max, if it wasn't then it wouldn't be read on Windows 7
    What is the max value in BIOS
      My ComputerSystem Spec
  5.    23 Sep 2017 #5
    Join Date : Jun 2015
    Egypt
    Posts : 72
    Windows 10 Insider Preview
    Thread Starter

    Quote Originally Posted by derek10 View Post
    What is the max value in BIOS
    this is might not be the one you're asking for but my System Memory is set to 8192 (and i can't change it) which is the RAM not the Graphics Card RAM, i have no options related to the Graphics Card in BIOS
      My ComputerSystem Spec
  6.    24 Sep 2017 #6
    Join Date : Aug 2014
    Balayan, Batangas
    Posts : 414
    Windows 10 Pro 64-bit

    What is your purpose to increase video memory for Intel HD?
      My ComputersSystem Spec
  7.    24 Sep 2017 #7
    Join Date : Jun 2015
    Egypt
    Posts : 72
    Windows 10 Insider Preview
    Thread Starter

    Quote Originally Posted by RoasterMen View Post
    What is your purpose to increase video memory for Intel HD?
    mostly for gaming and i do use my AMD card but doesn't the missing amount affect the gaming performance? because i have tried and compared the same games with the 2 operating systems and they seem to be running a lot more smoother on Windows 7 than Windows 10
    Last edited by gasseratef; 24 Sep 2017 at 15:24.
      My ComputerSystem Spec
  8.    24 Sep 2017 #8
    Join Date : Nov 2016
    Posts : 428
    Windows 10

    The iGPU can share only a certain amount of your RAM. It looks like Windows 7 has it wrong. Maybe Windows 10 as well.

    Intel Core i7-4500U - Graphics Video Max Memory 2 GB

    This is mine, i5-4200M iGPU HD 4600 - Graphics Video Max Memory 2 GB, which seems to be indicated correctly in Windows 10.
    I'm on Intel driver 4549 from around Nov 2016, supplied by Windows updates in April 2017 with the 1703 CU update.

    Attachment 154854
      My ComputerSystem Spec
  9.    24 Sep 2017 #9
    Join Date : Jun 2015
    Egypt
    Posts : 72
    Windows 10 Insider Preview
    Thread Starter

    Quote Originally Posted by Helmut View Post
    The iGPU can share only a certain amount of your RAM. It looks like Windows 7 has it wrong. Maybe Windows 10 as well.

    Intel Core i7-4500U - Graphics Video Max Memory 2 GB

    This is mine, i5-4200M iGPU HD 4600 - Graphics Video Max Memory 2 GB, which seems to be indicated correctly in Windows 10.
    I'm on Intel driver 4549 from around Nov 2016, supplied by Windows updates in April 2017 with the 1703 CU update.

    Attachment 154854
    then how come some games on Windows 10 refuse to even open due to low graphics memory? while on Windows 7 i can run them with no issues
      My ComputerSystem Spec
  10.    24 Sep 2017 #10
    Join Date : Nov 2016
    Posts : 428
    Windows 10

    "then how come some games on Windows 10 refuse to even open due to low graphics memory? while on Windows 7 i can run them with no issues".

    If games are not opening due to low graphics memory then you make changes e.g. like reducing the quality of say, textures, which are loaded in to that VRAM.

    Various other settings will change the use of VRAM as well.

    It's up to you to experiment.

    Intel Core i7-4500U
    https://ark.intel.com/products/75460...up-to-3_00-GHz
      My ComputerSystem Spec

 
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