Windows 10 does not read my graphics card full capacity

Page 1 of 2 12 LastLast
  1. gasseratef's Avatar
    Posts : 88
    Windows 10 Insider Preview
       #1

    Windows 10 does not read my graphics card full capacity


    -Hello, i have been a Windows 10 user since insider builds before they come out, i have been testing and giving feedback for years till last night when i decided to go back to Windows 7 to try something which made me realize that i may not ever go back to Windows 10.

    -My device is a Dell Inspiron 5537 with Intel core i7 and 8GB of RAM

    -Built in Intel Graphics Card 4400 and and AMD Radeon HD 8670M

    -Before Windows 10 i had a perfectly good smooth PC specially with gaming since I'm a heavy gamer but ever since i started using Windows 10 I have had problems with my graphics card, both Intel and AMD, some of them were resolved after a while, some were urgently solved but some still remain which is the main reason why i uninstalled Windows 10.

    -In Windows 7 this is how my Graphic Cards memory look like and how it should look like

    Windows 10 does not read my graphics card full capacity-untitled.png

    -And this is how it looked like in Windows 10

    Windows 10 does not read my graphics card full capacity-ed3dd75c-9677-418a-a251-4bf1ed6b0bb0.png

    -There is quite a good amount of RAM that Windows 10 is not getting which affects my PC performance greatly, i noticed the huge difference after spending years gaming on Windows 10 and just starting using Windows 7 again

    -I have tried so many solutions and so many workarounds but none of them work

    -The only solution that got Windows 10 to read my full RAM was installing an old version of my AMD Graphics Card driver but the graphics were not working correctly and it kind of disabled my Intel Graphics Card for some reason i'm not aware of.

    -So this is me calling out for help and i would be so very hugely grateful if anyone has a solution or a workaround for this issue because i want to keep using Windows 10 and i want to be an insider again and i have sent over 20 feedbacks about this issue and have been waiting years for this issue to get fixed with every build or every new version of my graphic drivers.


    -Thank you in advance.
      My Computer

  2. Dude's Avatar
    Posts : 15,066
    Windows 10 Pro X64
       #2

    Look in the BIOS setting and increase the memory for the iGPU
      My Computers

  3. gasseratef's Avatar
    Posts : 88
    Windows 10 Insider Preview
    Thread Starter
       #3

    Dude said:
    Look in the BIOS setting and increase the memory for the iGPU
    It is already set to the max, if it wasn't then it wouldn't be read on Windows 7
      My Computer


  4. Posts : 217
    Windows 10 Pro 64-bit
       #4

    gasseratef said:
    It is already set to the max, if it wasn't then it wouldn't be read on Windows 7
    What is the max value in BIOS
      My Computer

  5. gasseratef's Avatar
    Posts : 88
    Windows 10 Insider Preview
    Thread Starter
       #5

    derek10 said:
    What is the max value in BIOS
    this is might not be the one you're asking for but my System Memory is set to 8192 (and i can't change it) which is the RAM not the Graphics Card RAM, i have no options related to the Graphics Card in BIOS
      My Computer

  6. RoasterMen's Avatar
    Posts : 831
    Windows 10 LTSC
       #6

    What is your purpose to increase video memory for Intel HD?
      My Computer

  7. gasseratef's Avatar
    Posts : 88
    Windows 10 Insider Preview
    Thread Starter
       #7

    RoasterMen said:
    What is your purpose to increase video memory for Intel HD?
    mostly for gaming and i do use my AMD card but doesn't the missing amount affect the gaming performance? because i have tried and compared the same games with the 2 operating systems and they seem to be running a lot more smoother on Windows 7 than Windows 10
    Last edited by gasseratef; 24 Sep 2017 at 15:24.
      My Computer


  8. Posts : 1,952
    Windows 10
       #8

    The iGPU can share only a certain amount of your RAM. It looks like Windows 7 has it wrong. Maybe Windows 10 as well.

    Intel Core i7-4500U - Graphics Video Max Memory 2 GB

    This is mine, i5-4200M iGPU HD 4600 - Graphics Video Max Memory 2 GB, which seems to be indicated correctly in Windows 10.
    I'm on Intel driver 4549 from around Nov 2016, supplied by Windows updates in April 2017 with the 1703 CU update.

    Attachment 154854
      My Computer

  9. gasseratef's Avatar
    Posts : 88
    Windows 10 Insider Preview
    Thread Starter
       #9

    Helmut said:
    The iGPU can share only a certain amount of your RAM. It looks like Windows 7 has it wrong. Maybe Windows 10 as well.

    Intel Core i7-4500U - Graphics Video Max Memory 2 GB

    This is mine, i5-4200M iGPU HD 4600 - Graphics Video Max Memory 2 GB, which seems to be indicated correctly in Windows 10.
    I'm on Intel driver 4549 from around Nov 2016, supplied by Windows updates in April 2017 with the 1703 CU update.

    Attachment 154854
    then how come some games on Windows 10 refuse to even open due to low graphics memory? while on Windows 7 i can run them with no issues
      My Computer


  10. Posts : 1,952
    Windows 10
       #10

    "then how come some games on Windows 10 refuse to even open due to low graphics memory? while on Windows 7 i can run them with no issues".

    If games are not opening due to low graphics memory then you make changes e.g. like reducing the quality of say, textures, which are loaded in to that VRAM.

    Various other settings will change the use of VRAM as well.

    It's up to you to experiment.

    Intel Core i7-4500U
    https://ark.intel.com/products/75460...up-to-3_00-GHz
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 09:01.
Find Us




Windows 10 Forums