Please Help! No option for 1920x1080 resolution on my laptop

Your Nvidia Control Panel (Optimus) is correct, they are confusing you by putting up a Desktop Nvidia Control Panel.
There is nowhere to set resolution. There is nothing wrong there.

Right click on an empty space on your Desktop > (Intel icon) Graphics Properties.... > Display

What choices do you have under the resolution drop down box ?

In the second image look up (Google) the Hardware ID of the Display Panel. In my case an LG TN Panel 1366 x 768 resolution.
This is merely to confirm what the actual display Panel is.

When you do a factory reset it should be exactly the same as when you bought your Laptop.

The reason for looking at the Intel iGPU Control Panel is because that driver should always be installed first then the Nvidia Driver. If the first is not working properly then the second (Nvidia) won't either.

Do not use DDU.
If you don't have an Optimus Laptop, please don't post and confuse the OP.
Attachment 147819

Attachment 147818

@Helmut
im not confusing OP here, im asking because i dont know. The specification of my laptop said that 1920x1080 is the native resolution. I don't know much about this, thats why im asking for help. By the way thanks for sharing.

I think it should be mandatory for manufacturers to have recovery disk to be included on every purchase of a laptop.

RoasterMen said:

I think it should be mandatory for manufacturers to have recovery disk to be included on every purchase of a laptop.

They may not all included them (heck my Alienware 17r4 has no optical drive) but they give you a way to create one typically and usually prompt you to when you first boot up the computer from new. For my laptop, the recovery media is downloadable from Dell and then you put it on a USB thumb drive. Previous laptops I've owned had you burn an image file to a DVDR.

@slincendice

Will post sir, as soon as get back home.
Thanks

@alphanumeric
@AlnoldLayne

Im trying to download eRecovery in Acer site, but when i put my SNID or SN, its mentioned that there is no available for my device.. still im trying, maybe its by region in Acer Site.

MeAndMyComputer said:

It might be a good idea to go to Download Drivers and Manuals | Acer Official Site to look for the manual for your computer.
EDIT: I agree with the recommendations to do a new factory restore but I believe it's also a good idea to have the appropriate manual available also.

There is a link to Download our serial number detection utility: see if that works.