Windows 10: Please Help! No option for 1920x1080 resolution on my laptop

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  1.    08 Aug 2017 #11

    Is there a reason you had to do a factory reset?
    Your computer E5-575G-53VG | Laptops - Tech Specs & Reviews - Acer original graphics configuration is
    NVIDIA® GeForce® 940MX with Full HD (1920 x 1080) resolution ComfyView
    --- Disable your Intel 540 & see what happens.
    --- If it's possible disable the NVIDIA® GeForce® 940MX and enable the Intel 540 and see what happens.
    --- It appears to me that the computer did not originally include the Intel 540 and there might be a conflict between them.
      My ComputersSystem Spec

  2.    08 Aug 2017 #12

    @ MeAndMyComputer, a lot of laptops these days have dual "switchable" graphics. For example, on battery to save power it will run on the Intel graphics. Plugged into the Power pack it switches to the dedicated NVidia Graphics. With the proper drivers installed it all happens in the background. Most of the time you don't even notice it switching from one to the other. The trick is to get the correct drivers, especially if you have miss matched graphics like Intel and NVidia. Installing two separate drivers usually ends up with things not working the way they should. That all being said, the factory driver, that you would get if you did the factory reset should work fine. Why it didn't in this case I have no idea.
      My ComputerSystem Spec

  3.    08 Aug 2017 #13

    @MeAndMyConputer

    The exact model of my laptop is Acer E5-575G-54MF.

    About your advice, when i disable the Intel graphics, the choices in Windows Display Resolution is disabled (no choices at all).
      My ComputerSystem Spec

  4.    08 Aug 2017 #14

    @alphanumeric

    Sir, i dont know either what is happening now. It's supposed to work fine because i already install the driver from Acer, but still..😬
      My ComputerSystem Spec

  5.    08 Aug 2017 #15

    Popeng said: View Post
    @alphanumeric

    Sir, i dont know either what is happening now. It's supposed to work fine because i already install the driver from Acer, but still..😬
    The only choices in NVIDIA Control Panel is 3D Setting, and under that is "Adjust image settings with preview" "Mangae 3D settings" "Set PhysX Configuration.
      My ComputerSystem Spec

  6.    08 Aug 2017 #16

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      My ComputerSystem Spec

  7.    08 Aug 2017 #17

    Popeng said: View Post
    @alphanumeric

    Sir, i dont know either what is happening now. It's supposed to work fine because i already install the driver from Acer, but still..😬
    alphanumeric said: View Post
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    I don't have that option sir, the only option i have is 3D Settings.
      My ComputerSystem Spec

  8.    08 Aug 2017 #18

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    this is the only choice i have sir.
      My ComputerSystem Spec

  9.    08 Aug 2017 #19

    Hey Popeng,
    1. Long shot, but in Device Manager > Monitors do you have more than just the Generic Pnp Monitor.
    2. Have you checked the Intel Control Panel, just to see what it's set at or if you can change resolution there.
    3. You could use DDU to completely uninstall the Intel & Nvidia drivers and let windows install the drivers it wants. Official Display Driver Uninstaller DDU Download
      My ComputersSystem Spec

  10.    08 Aug 2017 #20

    Popeng said: View Post
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    this is the only choice i have sir.
    I would say the missing options is part of the issue. If it was me, I'd backup any files you don't want to lose, and do another factory restore. Then have another look at things. Don't install any drivers manually until you have a good look around and see what's what.
      My ComputerSystem Spec


 
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