1.    30 Jul 2017 #1
    Join Date : Feb 2017
    Marietta, GA, USA
    Posts : 26
    Windows 10 Pro 64-bit

    New graphics card not working with windows 10 integration in BIOS


    I decided to update my old Gigabyte GTX 750 Ti to an EVGA GTX 1050 Ti this weekend. After installing the new card, I couldn't get into BIOS unless I reset the CMOS. The monitor wouldn't get a signal until the Windows 10 lock screen came up. If I pressed Delete for BIOS the screen would stay off and the keyboard wouldn't work (pushing Scroll Lock to turn on the keyboard's backlight wouldn't work and also the Num Lock light came on and pressing Num Lock wouldn't turn it back off). Also, Windows 10's Recovery mode wouldn't work to boot into safe mode (same thing, monitor would just go to sleep due to no input and the keyboard wouldn't work). The PC's lights and fans were working while the monitor went to sleep.

    After resetting the CMOS and re-seating the card, I could get into BIOS and through elimination I found the setting that wasn't playing nice. Under Advanced is a setting called "Windows 8/8.1/10 Features." Enabling this integrates with newer versions of Windows by switching to exclusively UEFI booting options, replacing the box art splash screen to just an MSI logo on a black screen with the spinning orbs for Windows 10, as well as making the "Fast Boot" options available and speeding up POST (even with Fast Boot off, it boots in about half the time as it does with the Windows 8/8.1/10 feature off). If I leave the Windows 8/8.1/10 Feature turned off, I can get into BIOS and Recovery mode works, the PC just boots really slowly and the screen flickers a little between the boot stages. These features worked perfectly with my 750 Ti and I find it really hard to believe a brand new card doesn't support this integration. Hopefully someone here can help me figure out why it doesn't work with the new card.

    Some Specs:
    The motherboard is an MSI Z97 PC mate with the latest BIOS (version 4.B/4.11 from 2/2/16).
    I disabled IGD (Integrated Graphics), set the default display to PEG (PCI Express Graphics) and have legacy boot options disabled (UEFI only). Windows 10 Pro 64-bit was installed from UEFI. The card is an EVGA GTX 1050 Ti SSC with ACX 3.0 cooling and the monitor is a Dell E228WFP 23" connected by DVI-D cable to the card's DVI-D port. I uninstalled the Nvidia Drivers from Safe Mode with DDU and reinstalled the latest 384.94 WHQL driver from Nvidia's website.
      My ComputerSystem Spec
  2.    01 Aug 2017 #2
    Join Date : Feb 2017
    Marietta, GA, USA
    Posts : 26
    Windows 10 Pro 64-bit
    Thread Starter

    Update: I was able to solve my issue. It turns out that the BIOS setting was just bringing another underlying problem to light. I went through all of the steps again but this time I noticed that the cover in the unused HDMI port was pinched between the card an the case so I removed the two covers in the unused HDMI and DisplayPort ports when I re-seated the card. Also, with the DVI-D cable unplugged, I noticed that one of the pins was bent. I carefully bent it back and reinstalled the connector and all is good now. Upon reboot, the monitor turned on and displayed the windows splash screen and I was able to reboot into BIOS and the screen stopped flickering during boot.
      My ComputerSystem Spec

 


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