Artifacts on screen. Screen goes black

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  1. Posts : 848
    Windows 10 LTSC
       #21

    It's probably dead. Is it still under warranty?
      My Computer


  2. Posts : 18
    Windows 10 Pro x64
    Thread Starter
       #22

    Yeah, i have a 3 year warranty. I sent it out for RMA 2 days ago. If all goes well I'll have one that works in a week or two. Im just hoping the bad card was the reason for my black screen when installing amd display drivers.
      My Computer


  3. Posts : 18
    Windows 10 Pro x64
    Thread Starter
       #23

    Well, there's a place near me that has TONS of pc hardware, so i picked up one of these for $5.
    Artifacts on screen. Screen goes black-20170713_154243.jpg
    Not a bad deal i think.

    Anyway, i installed it and I'm still getting artefacts on screen..
    Artifacts on screen. Screen goes black-20170713_155108.jpg
    Is this gpu bad as well or some other issue?
    Tried some drivers unsuccessfully but I'm going to try some others when i get home.
    Just updated bios to 2.40 for ryzen microcode update.
      My Computer


  4. Posts : 19,516
    W11+W11 Developer Insider + Linux
       #24

    Have you checked cable, are you using any adapters ?
      My Computers


  5. Posts : 18
    Windows 10 Pro x64
    Thread Starter
       #25

    CountMike said:
    Have you checked cable, are you using any adapters ?
    No adapters. With the rx580 i was using hdmi, had same problem with different hdmi cables and monitors.
    With this ati sapphire x1650 im using a dvi-d cable. It was brand new in package, traded a couple old1gb sticks of laptop ram for it.

    Would i be correct to assume it's not a driver issue because artifacts are displaying in bios?

    Im really perplexed by this. Did i just send back a perfectly good strix rx580? Or is this card bad too?
      My Computer


  6. Posts : 3,954
    64-bit Win10 Pro Insider Build 19569
       #26

    - check the mobo connector on the gfx card for dust and dirt - make sure it's properly seated
    - I guess you've done this already..




    - in answer to your earlier post, yes..
    - two of these in crossfire mode
    - runs really well
    Last edited by BugMeister; 13 Jul 2017 at 17:42.
      My Computers


  7. Posts : 18
    Windows 10 Pro x64
    Thread Starter
       #27

    Well, good news. Pulled out my old Dell and put that x1650 in it. Had artifacts on screen.
    Artifacts on screen. Screen goes black-20170716_222220.jpg

    Traded the x1650 for a different card and its working fine.
    Artifacts on screen. Screen goes black-20170717_162204.jpg
    Guess the rx580 was just bad.
    Hopefully i don't have to wait more than a week for the new one to get here.
      My Computer


  8. Posts : 4,224
    Windows 10
       #28

    Following the thread, I was starting to suspect the monitor. But it looks like you had lightning strike twice on the GPU, with two bad cards to deal with. My sympathies, and good troubleshooting work!
    --Ed--
      My Computers


  9. Posts : 18
    Windows 10 Pro x64
    Thread Starter
       #29

    Thanks Ed! I did have some bad luck huh?
    Once the new card gets here and is working (hopefully) il mark this thread as solved.
      My Computer


  10. Posts : 18
    Windows 10 Pro x64
    Thread Starter
       #30

    Forgot to update this post. New gpu works great. Thanks everyone.Artifacts on screen. Screen goes black-20170902_185218.jpg
      My Computer


 

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