1.    02 Jul 2017 #1
    Join Date : Jan 2016
    Posts : 88
    Windows 10

    Screen resolution will not change


    My screen resolution is currently 1024 x 768, but needs to be 2048 x 1536. It will not change when I go to settings, I merely get a message that says "Input not Support". When I tried the help online, it said I need to update the graphics driver, but two attempts to do so haven't resulted in any success. Any ideas?
      My ComputerSystem Spec
  2.    05 Jul 2017 #2
    Join Date : Oct 2014
    Trnava
    Posts : 2,857
    Windows 10.4 Home 1709 x64

    You are most likely using legacy GPU, so you need to install legacy drivers or your GPU is not supported in 10.
      My ComputerSystem Spec
  3.    05 Jul 2017 #3
    Join Date : Jan 2016
    Posts : 88
    Windows 10
    Thread Starter

    How do I know what type of GPU I have? Incidentally, the problem started suddenly, and yesterday reverted back to the correct resolution. Any ideas what happened? I don't recall actually being able to do anything to solve the problem. I would like to be prepared if it happens again.
      My ComputerSystem Spec
  4.    05 Jul 2017 #4
    Join Date : Oct 2014
    Trnava
    Posts : 2,857
    Windows 10.4 Home 1709 x64

    Probably Windows has downloaded the driver for you.

    You can use some of those to see, what GPU you have.

    GPU-Z Video card GPU Information Utility

    HWiNFO - Hardware Information, Analysis and Monitoring Tools
      My ComputerSystem Spec
  5.    05 Jul 2017 #5
    Join Date : Aug 2015
    Raleigh, NC, USA
    Posts : 1,565
    Windows 10 Pro x64

    Quote Originally Posted by Amadeus51 View Post
    How do I know what type of GPU I have? Incidentally, the problem started suddenly, and yesterday reverted back to the correct resolution. Any ideas what happened? I don't recall actually being able to do anything to solve the problem. I would like to be prepared if it happens again.
    Here's a fast and convenient way to check for GPU: Start > Windows System > open Device Manager. Click on the pointer at left of Display adapters. That should show your GPU. Right click on the GPU name and select Properties. Info on the Driver tab will show driver version and date. Update the driver if needed.
      My ComputersSystem Spec
  6.    05 Jul 2017 #6
    Join Date : Jan 2016
    Posts : 88
    Windows 10
    Thread Starter

    Quote Originally Posted by larc919 View Post
    Here's a fast and convenient way to check for GPU: Start > Windows System > open Device Manager. Click on the pointer at left of Display adapters. That should show your GPU. Right click on the GPU name and select Properties. Info on the Driver tab will show driver version and date. Update the driver if needed.
    I did as you suggested. When I opened the Display adaptor properties, there was no info there. all it said was Display adaptors. I tried clicking both right and left, but nothing opened.
      My ComputerSystem Spec

 


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