Windows 10: Monitor gets black and returns normal again w/o error 3x and shutsdown


  1. Posts : 1
    Windows 10 Home Edition
       20 Jun 2017 #1

    Monitor gets black and returns normal again w/o error 3x and shutsdown


    Hello. My computer is not working great lately and when I just normally browse on the internet, my screen suddenly turns black for a few seconds and returns normal again. this happens about 3-4 times in a row and soon shuts down. I am not 100% sure what is causing the problem. This seemed to happen a few days ago when I tried to type something in the search box. I think it is the graphics card that is causing the issue.

    EDIT: My graphics card is a Intel HD graphics card. I do not know what generation it is yet though.
    Last edited by stuffandstuff; 20 Jun 2017 at 18:57. Reason: i added more detail
      My ComputerSystem Spec


  2. Posts : 2,867
    64bit Win 10 Pro ver 1709 Build 16299.64
       22 Jun 2017 #2

    Hello

    Please check all your connections are firmly in place on your desktop. You could also try opening up the case and cleaning out any dust around the heatsinks and fans in case it is overheating.
      My ComputersSystem Spec


 

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