1.    01 Jun 2017 #1
    Join Date : Jun 2017
    Posts : 2
    Windows 10

    Update this morning shut down my monitors


    My setup is a Dell XPS 8700 with Geforce 640 card, and I currently run 5 monitors(via USB) with that setup, and have for a while now. When I ran today's Windows update, it disabled two of my monitors. They're still powered on, but black screen and the computer isn't recognizing them. I attempted to delete/reinstall the drivers for the USB slots, went to Dell's site and updated everything there, and also tried to reinstall the Nvidia drivers. The USB ports still work, as I tested them both with a flash drive. After no luck there, I went to Microsoft help forum and this is what they told me to do...

    Todays update crashed my monitors - Microsoft Community


    Still no luck. Any other ideas? Thanks
      My ComputerSystem Spec
  2.    01 Jun 2017 #2
    Join Date : Oct 2014
    Posts : 374
    Windows 10 Pro x86 and x64 dual boot

    It's the Nvidia drivers update. Can you revert to older drivers something is broken in the drivers, I had the update last night too but no problems so far.
      My ComputerSystem Spec
  3.    01 Jun 2017 #3
    Join Date : Jun 2017
    Posts : 2
    Windows 10
    Thread Starter

    Not sure how to do that(I'm about 20% competent when it comes to tech issues). Isn't that what was attempted through the instructions linked above from the Microsoft help forum?
      My ComputerSystem Spec
  4.    01 Jun 2017 #4
    Join Date : Oct 2014
    Posts : 374
    Windows 10 Pro x86 and x64 dual boot

    No that's to check the system. winkey+x, device manager, find the display driver, right click properties, click Driver tab then click roll back driver button. You may need to reboot.
      My ComputerSystem Spec

 


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