1.    13 May 2017 #1
    Join Date : May 2017
    Posts : 4
    Windows 10

    Monitor "No Signal" randomly mid gaming


    Hello, not sure what section to post in sorry about that.

    Randomly while i'm playing a video game both my monitors will go black and come up saying "No signal" and wont come back on until i restart my computer, this only happens while i'm playing games has never happened while just watching youtube or movies.

    Thanks

    Edit: This is a brand new custom built pc from pccasegear so it shouldn't really be having issues



    Specs:

    Operating System:
    Windows 10 Home 64-bit
    CPU: Intel Core i5 @ 3.00GHz Kaby Lake 14nm Technology
    RAM: 8.00GB Dual-Channel Unknown @ 1063MHz (15-15-15-36)
    Motherboard:
    ASUSTeK COMPUTER INC. PRIME B250M-A (LGA1151)
    Graphics: 4096MB ATI Radeon RX 480 Graphics (XFX Pine Group)
    Storage: 223GB KINGSTON SUV400S37240G (SSD) 1863GB Seagate ST2000DM006-2DM164 (SATA)Audio: Realtek High Definition Audio
    Last edited by Voltaxic; 13 May 2017 at 05:03.
      My ComputerSystem Spec
  2.    14 May 2017 #2

    No it shouldnt be having issues , your gpu or cpu is crapping out , you could try running msi afterburner to see what your gpu and cpu core temps and usage are in game prior to it shutting down but if i were you id just get them to fix it , , they sold you an unstable system :/ At a guess your cpu is overheating but thats for them to sort out
      My ComputerSystem Spec
  3.    14 May 2017 #3
    Join Date : May 2017
    Posts : 4
    Windows 10
    Thread Starter

    Yeah i've just contacted them so i'll wait and see what they say before i do anything i guess

    Edit: Was the graphics card sending it back so they can replace it
    Last edited by Voltaxic; 16 May 2017 at 04:25.
      My ComputerSystem Spec
  4.    26 May 2017 #4
    Join Date : May 2017
    Posts : 4
    Windows 10
    Thread Starter

    Bump: sent my graphics card back to pccasegear and just got a response from them, this is what they said

    We inserted the GPU into one of our test benches and it was able to post and boot without issue. We ran the stress testing program Furmark for 15 minutes before running Valley for 1 hour and Heaven for 30 minutes all without issue. Next we ran three passes of 3D Mark Fire Strike Extreme without any issues before testing output from all five output ports on the GPU. We also restarted the system several times to ensure it was stable, all without issue.

    Hoping someone here some more of an idea what could be causing the problem, seems to happen even when the monitor is plugged directly into the motherboard.
      My ComputerSystem Spec
  5.    07 Jun 2017 #5
    Join Date : May 2017
    Posts : 4
    Windows 10
    Thread Starter

    Bump?
      My ComputerSystem Spec
  6.    07 Jun 2017 #6
    Join Date : Jun 2014
    USA
    Posts : 1,571
    Windows 10 Pro x64

    Take a look at the power supply?

    If this is a new PC, and still under warranty, have the company troubleshoot it.
      My ComputersSystem Spec
  7.    08 Jun 2017 #7
    Join Date : May 2015
    Finland, Vantaa
    Posts : 424
    Win 10 pro, creators

    just get a new cable. as the HDMI spec is popping out raw data, the more data you see while in game, the bigger chances there are that the cable is badly manufactured and/or not certified. how long is it? everything past 6 feet that isnt certified might have manufacturing issue.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Solved Randomly makes "USB 'in and 'out'" sounds, screen flashes black
- Firstly my laptop was making the USB in and out sounds along with black screen flashes and also screen resolution changes. - So I decided it was time to reset my laptop completely in the hope of fixing this problem. - Now, after my laptop...
Drivers and Hardware
0x000000D1 & 0X1000007f, Freezes or restarts "randomly" gaming mostly
I have seen so many of these threads and dislike to create another, suppose it's time for my own dump though. The following is a copy of my notes that I've tried to clean up a bit for this thread. Checked for windows updates due to...
BSOD Crashes and Debugging
"IRQL NOT LESS OR EQUAL" BSOD appears randomly while gaming
Hi everyone, I have built a new system. I will include the specs below. While gaming the computer randomly goes into blue screen. There are times when I can game up to 45 mins and other times where it goes blue screen about 5 minutes after the game...
BSOD Crashes and Debugging
Monitor randomly goes to "No Signal"
I just got a new computer built and got a new monitor along with it but a problem has arose. I can use the computer but when something that required a lot of RAM or just a lot of priority to open for example "Steam" the software in which you can...
Graphic Cards
Solved Changed monitor resolution, now monitor says "input not supported"
I installed Windows 10 and found some apps did not fit the monitor screen (too big). I went in and changed the monitor resolution to a larger size (windows recommended 1920 x 1080) but I tried something larger, and now the monitor has a black screen...
Graphic Cards
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 02:00.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums