1.    26 Mar 2017 #1
    Join Date : Mar 2016
    Posts : 15
    Windows 10Pro 64bit

    PC shuts down after installing a Nvidia GTX 1050 TI


    My wife got a GeForce GTX 1050 TI, but as soon as she starts a game that require some graphics, the PC turns off.

    PC Spec:
    Windows 10 pro 64 bit
    Intel Core i5 6600K @ 3.50GHz Skylake 14nm Technology
    8,00GB RAM 1069MHz
    ASUSTeK COMPUTER INC. MAXIMUS VIII RANGER (LGA1151)
    NVIDIA GeForce GTX 1050 Ti (PNY) 4gb
    PSU Cosair RM750x (750W)

    What we tried so far :
    - Different drivers (378 og 375) using Display driver uninstaller. (clean install)- removed antivirus software.
    - removed geforce experience.
    - updated BIOS
    - chaging to a newer PSU (750W).
    - Tested the card in my PC, it runs like a charm here. (our hardware is the same)

    Thank you in advance
      My ComputerSystem Spec
  2.    26 Mar 2017 #2
    Join Date : Aug 2014
    Forever West
    Posts : 3,926
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    From the list of what you have done, I'd ask if the video card is an Add-in replacing one that was already in the slot or if it is replacing the built-on/on the motherboard adapter. If replacing the built-in one usually does not have to disable anything in the BIOS, just don't use that port. If it's replacing an older card one could assume the slot is still good but maybe now has a problem? Changing cards/modules on motherboards does require unplugging the power cable from the surge protector then pressing the On|Off switch or wait awhile for residual power to drain from the board to assure no electrical damage to the board, card or modules.
      My ComputerSystem Spec
  3.    26 Mar 2017 #3
    Join Date : Mar 2016
    Posts : 15
    Windows 10Pro 64bit
    Thread Starter

    Its a replacement of another card we had in (non build-in card).
    I just reinstalled her windows 10 to see of that could help, but i will not be able to test it before tomorrow.
      My ComputerSystem Spec
  4.    30 Mar 2017 #4
    Join Date : Mar 2016
    Posts : 15
    Windows 10Pro 64bit
    Thread Starter

    The re-installation did not fix the issue, status is that her brand new GeForce GTX 1050 TI is collecting dust, while we plugged her old card in the PC again.

    We almost payed twice the cards value trying to fix this, as the
    Cosair PSU was expensive, so the question is now, should we offer more money on that stupid card, getting her PC to a repair service and ending up paying three times the card's value to make it work or should we just toss the card in the bin ?
      My ComputerSystem Spec
  5.    30 Mar 2017 #5
    Join Date : Aug 2014
    Balayan, Batangas
    Posts : 417
    Windows 10 Pro 64-bit

    Have tried installing the card on another PC and see if it runs without problems?
      My ComputersSystem Spec
  6.    31 Mar 2017 #6
    Join Date : Mar 2016
    Posts : 15
    Windows 10Pro 64bit
    Thread Starter

    Quote Originally Posted by RoasterMen View Post
    Have tried installing the card on another PC and see if it runs without problems?
    Yes we Tested the card in my PC, it runs like a charm here. (our hardware is the same)
      My ComputerSystem Spec
  7.    31 Mar 2017 #7
    Join Date : May 2015
    Posts : 1,645
    Win 10 X64 Pro 15063

    I have a ritual that I follow in swapping in a new graphics card. It is:

    (Have the latest drivers for the new card downloaded and ready to install.)

    With the old card in place and the PC powered up, uninstall the graphics drivers.

    Shut down the PC. (Do not restart; you may get drivers for the old card automatically installed.)

    Swap the cards.

    Power up.

    Install the new drivers.

    On rare occasions in the past, I have had to clear the CMOS to get the new card recognized. Under those circumstances, the PC wouldn't boot at all. I have never seen a condition where I could boot into Windows, but the PC would shut down on going into a game.

    I'm not hopeful that you'll see anything useful, but have you checked Event Viewer on her PC (Windows Logs/System)? I've always got many notifications in Win 10, but most of them aren't critical errors.
      My ComputerSystem Spec
  8.    01 Apr 2017 #8
    Join Date : Mar 2016
    Posts : 15
    Windows 10Pro 64bit
    Thread Starter

    Quote Originally Posted by bobkn View Post
    I have a ritual that I follow in swapping in a new graphics card. It is:

    (Have the latest drivers for the new card downloaded and ready to install.)

    With the old card in place and the PC powered up, uninstall the graphics drivers.

    Shut down the PC. (Do not restart; you may get drivers for the old card automatically installed.)

    Swap the cards.

    Power up.

    Install the new drivers.

    On rare occasions in the past, I have had to clear the CMOS to get the new card recognized. Under those circumstances, the PC wouldn't boot at all. I have never seen a condition where I could boot into Windows, but the PC would shut down on going into a game.

    I'm not hopeful that you'll see anything useful, but have you checked Event Viewer on her PC (Windows Logs/System)? I've always got many notifications in Win 10, but most of them aren't critical errors.
    Thank you for the reply
    That is how we swapped cards, after updating the BIOS (UEFI) we cleared the BIOS settings to defaults, my wife tried to look in the Event viewer, and there were critical errors, but none related to the graphics card. One was because of a missing file in the windows system, but she found a solution on this forum.

    I think our next step will be to plug in my old AMD R9 270x card in her pc, and see what happens.
      My ComputerSystem Spec
  9.    01 Apr 2017 #9
    Join Date : May 2015
    Posts : 1,645
    Win 10 X64 Pro 15063

    Quote Originally Posted by jimkromann View Post
    Thank you for the reply
    That is how we swapped cards, after updating the BIOS (UEFI) we cleared the BIOS settings to defaults, my wife tried to look in the Event viewer, and there were critical errors, but none related to the graphics card. One was because of a missing file in the windows system, but she found a solution on this forum.

    I think our next step will be to plug in my old AMD R9 270x card in her pc, and see what happens.
    Darn. Worst-case scenario: all of the pieces are perfect, but the system doesn't work. I hope that you're not there.
      My ComputerSystem Spec
  10.    09 Apr 2017 #10
    Join Date : Mar 2016
    Posts : 15
    Windows 10Pro 64bit
    Thread Starter

    Update... Yesterday i decided that my wife and me switched cards as her card senemed to run fine on my system. not long after installing the card my computer came with a BOSD and after that there was no image on the screen. So the card was broken, we returned the card to the store.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Windows update still auto installing Nvidia drivers.
I applied the reg file made available in one of Brink's threads but I've noticed Windows update is still auto installing Nvidia drivers. Anyone else have same issue?
Windows Updates and Activation
Introducing NVIDIA GeForce GTX 1050 and 1050 Ti for laptops
816338396163538945
Windows 10 News
GeForce GTX 1050 & 1050 Ti Launched
Source: Nvidia GeForce GTX 1050 1050 Ti Review - TechSpot Pascal is one of Nvidia's greatest achievements in the past decade. The company's latest GPU architecture took gaming performance to the next level with the GTX 1080 in May and then again...
Graphic Cards
NVIDIA Introduces GeForce GTX 1050 and 1050 Ti
Source: NVIDIA GeForce GTX 1050 Delivers Great Gaming, Value
Windows 10 News
Solved BSOD 124 after installing NVidia Driver 358.50
Hi everyone, I self-built a new computer about a week ago and though it was a somewhat rocky start, I was able to get it up and running with Windows 7 and all drivers. I upgraded to Windows 10 afterwards and everything still appeared...
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 10:04.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums