Windows 10: AMD Radeon HD 6700 Disconnects - Any Ideas?

  1.    17 Jan 2017 #1

    AMD Radeon HD 6700 Disconnects - Any Ideas?


    OS Name MicrosoftWindows 10 Home
    Version 1O.8.14393Build 14393
    System Manufacturer Dell Inc.
    System Model XPS8300
    System Type x64-basedPC
    Processor Intel(R)Core(TM) 17-2600 CPU el 3.40GHz, 3401
    Mhz,4 Core(s), 8 Logical Pro
    Installed.Physical Memory RAM 8.00GB
    Total Physical Memory 7.98 GB
    Available Physical Memory 4.49 GB
    Total Virtual Memory 16.0 GB
    Available Virtual Memory 12.0 GB
    Page File Space 8.00 GB

    Graphics Name AMDRadeon HD 6700 Series
    Adapter Type AMD Radeon Graphics Processor (0x68B8),
    AdvancedMicro Devices, Inc. compatible
    Adapter RAM 1.00 GB (1,073,741,824 bytes)
    Installed Drivers aticfx64.d11,aticfx64.d11, aticfx64.d11,
    amdxc64.d11,aticfx32, aticf-x32, aticfx32, amdxc32,
    atiumd64.d11,atidxx64.d11, atidxx64.d11,
    atiumdag,atidxx32,atidxx32, atiumdva,
    atiumd6a.cap,atitmm64.d11
    Driver Version 15.201.1151.1008

      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 9,740
    Windows 10 Pro x64 Build 1803
       18 Jan 2017 #2

    Welcome to the TenForums @jhlhbrown.

    Lots of information in post on specs but could you explain what you mean "Disconnects". Is screen going blank, do you lose and regain resolution or does monitor say no signal?
      My ComputerSystem Spec

  3.    18 Jan 2017 #3

    jhlhbrown said: View Post
    OS Name MicrosoftWindows 10 Home
    Version 1O.8.14393Build 14393
    System Manufacturer Dell Inc.
    System Model XPS8300
    System Type x64-basedPC
    Processor Intel(R)Core(TM) 17-2600 CPU el 3.40GHz, 3401
    Mhz,4 Core(s), 8 Logical Pro
    Installed.Physical Memory RAM 8.00GB
    Total Physical Memory 7.98 GB
    Available Physical Memory 4.49 GB
    Total Virtual Memory 16.0 GB
    Available Virtual Memory 12.0 GB
    Page File Space 8.00 GB

    Graphics Name AMDRadeon HD 6700 Series
    Adapter Type AMD Radeon Graphics Processor (0x68B8),
    AdvancedMicro Devices, Inc. compatible
    Adapter RAM 1.00 GB (1,073,741,824 bytes)
    Installed Drivers aticfx64.d11,aticfx64.d11, aticfx64.d11,
    amdxc64.d11,aticfx32, aticf-x32, aticfx32, amdxc32,
    atiumd64.d11,atidxx64.d11, atidxx64.d11,
    atiumdag,atidxx32,atidxx32, atiumdva,
    atiumd6a.cap,atitmm64.d11
    Driver Version 15.201.1151.1008
    The Monitor goes black. There is no signal to the monitor. This seems to occur when Windows 10 performs an update (sometimes - not always). To get the signal back I have to cold reboot several times.
      My ComputerSystem Spec

  4. Caledon Ken's Avatar
    Posts : 9,740
    Windows 10 Pro x64 Build 1803
       18 Jan 2017 #4

    Thanks. I'm sure you are aware AMD has moved this card to their Legacy Support model. (Everything below HD7600)

    http://support.amd.com/en-us/downloa...indows+10+-+64

    Myself, if your machine is working I would tell Windows, thanks, but going forward I'll take care of driver updates. To disable Windows doing driver updates...

    To disable Window driver updates, Control Panel, System and Security, System, on left Advance System Settings, Hardware Tab, Device Installation settings, click No. This may cause a menu to open. Pick I’ll decide

    You can reverse by clicking Yes. This should stop Windows from attempting to change drivers. Once set, try and see if issue returns.
      My ComputerSystem Spec

  5.    18 Jan 2017 #5

    Thank you. I have done as you suggested and will wait hopefully for another windows update without incident.
      My ComputerSystem Spec

  6.    18 Jan 2017 #6

    I have just discovered my Acer Aspire V5(2013 vintage) is in this Legacy section with its HD7500G. There is one final beta update 16.2.1 with the Crimson format(313Mb). Since there will be no more updates/fixes/ its questionable as to the value of the efficiency of the Crimson management panel. The Catalyst software is 15.7.1 from 7/29/2015 ,a 245Mb download. Currently I have 15.201 installed with no issues but I have downloaded the Catalyst 15.7.1 and that will be it for this barely used laptop <grin>
      My ComputerSystem Spec


 

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