Green Fluorescent Vertical Bar On Screen - Hardware or Software?

  1. Posts : 1
    Windows 10 Home x32
       07 Jan 2017 #1

    Green Fluorescent Vertical Bar On Screen - Hardware or Software?

    Hey guys,

    I decided to jump on the Windows 10 hybrid tablet/laptop bandwagon by buying a cheap Venturer EliteWin at a deal I simply could not pass on.

    I was initially quite happy with the purchase until this issue popped up not even a week after purchase:

    Click image for larger version. 

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    Now, though I am not very tech inclined, I feel this looks more like a hardware issue than a software one, but the fact that it happened in the middle of browsing without any drop or physical damage makes me wonder.

    Has this happened to anybody here? If so, is there a solution you guys think would be worth a shot?

    Thanks a bunch!
      My ComputerSystem Spec

  2.    08 Jan 2017 #2

    take a screenshot if it shows up on there its gpu if not its display , looking at it id say 99% fried display , its definately not software related so dont let their tech help fob you off , unfortunately either way it has to go back , as its only been a week send it back to the shop for a brand new model , the manufacturers will try and fob you off with a refurbushed one :)
      My ComputerSystem Spec

  3. Bree's Avatar
    Posts : 9,166
    10 Home x64 (1809) (10 Pro on 2nd pc)
       08 Jan 2017 #3

    Welcome to Tenforums @alaskahorizon

    Looks like hardware failure to me. The only time I've seen anything like that was on a laptop after many years of use, that one needed a new screen, I'm afraid. The 'take a screenshot' suggestion is a good test, the easiest way is to use the Win key + PrtSc, your screen dims briefly and is saved to the Pictures\Screenshot\ folder.
      My ComputersSystem Spec


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