Failed driver update for NVIDIA GeForce GTX 560 - Error 0x80246002

Caversham · 06 Jan 2017

Hi all,

First time poster, advanced thanks for any help :)

Well here is the story: My PC suffered a crash playing world of warships. Initially it failed to re-boot and just blue screened, thankfully second time round it got far enough that I could load my last restore point. However once it then booted correctly my graphics were all basic (large icons, low resolution etc). None of my games - total war, world of warships would run correctly.

So I tired installing the Nvidia GE force generic driver. This got about half way through installation before crashing and blue screening my PC (again <Sigh>). I then tried running DDU and installing the GTX 560 driver manually but with the same result.

I read around a few forums, made sure I had uninstalled all Nvidia software and manually deleted the registry entries for Nvidia before trying a clean manual install again. Sadly the same result. I waited each time for the Windows 10 updater to try to install the driver before I tried my manual install to avoid a clash.

Now in parrallel with my failed efforts the Windows 10 updater has gamefully been trying to download the three updates below and failing each time:

'There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:

nVidia - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3, Graphics Adapter WDDM2.0 - NVIDIA GeForce GTX 560 - Error 0x80246002

NVIDIA Corporation - Graphics Adapter WDDM2.0 - NVIDIA High Definition Audio - Error 0x80246002

NVIDIA driver update for NVIDIA GeForce GTX 560 - Error 0x80246002

I 'think' the old error code, '0x80246002' indicates a registry clash? But really I am out of ideas at this point and any help or pointers will be gratefully received please?

RoasterMen · 06 Jan 2017

That's a sign of a dead GPU.

essenbe · 06 Jan 2017

Try going to Control Panel > uninstall programs and uninstall all elements of Nvidia graphics drivers (Ge force, HDMI, USB, Phys X) but, Make sure to uninstall the Graphics driver last. Reboot and Windows should install a graphics driver for you.

If that does not work, go to Drivers - Download NVIDIA Drivers and download the latest WHQL driver. When you install select custom install. Make sure the 'Clean Install' box is checked. Also uncheck everything except the Graphics driver and the Phys X driver. See if either of those work for you.

Caversham · 07 Jan 2017

Thanks for the advice, I already deleted all the NVIDIA driver elements (though I can't recall in what order tbh).

Install just crashed again when I tried only installing the driver phys x <sad face>.

I think the card itself is borked sadly.

Ho-hum, time for a new card I guess.

Thanks both.

RoasterMen · 07 Jan 2017

You can still have that card repaired but the life span would be around a month.