Input signal out of range after Windows 10 Update

timgabe · 27 Oct 2016

Can anyone recommend what kind of display card I would need to purchase in order to remedy the issue that I am having?

Michaelvas17 · 05 Nov 2016

timgabe,

Seems that your current setting is using a refresh rate of 64 GHz (not 60, that's why it's erroring).
Try going into Settings > System > Display, then click on the monitor in question (i.e. if you have two monitors click on the correct monitor. If you don't know what Windows recognizes as monitor 1 and monitor 2, click Identify.) and click on Advanced display settings.

Input signal out of range after Windows 10 Update-2016_11_05_13_44_061.png

Under this menu, scroll down to the section that says Related settings, and underneath click on the option that says Display adapter properties. You'll see something like this:

Input signal out of range after Windows 10 Update-2016_11_05_13_46_104.png

Under the Monitor tab, change the refresh rate from 64 to 60 hertz. Click OK, and then (I recommend this, because it happened to me once) restart.

You should be good, assuming I am correct.

timgabe · 19 Nov 2016

Hello Michael,

Unfortunately, my computer does not allow me to adjust the refresh rate. There is no option other than 60 Hz.

I do want to reiterate my above question - if I am looking to purchase a new video card to take card of this problem, what do I need to buy?

Michaelvas17 · 20 Nov 2016

timgabe said:

Hello Michael,

Unfortunately, my computer does not allow me to adjust the refresh rate. There is no option other than 60 Hz.

I do want to reiterate my above question - if I am looking to purchase a new video card to take card of this problem, what do I need to buy?

What's the model information of your computer (that is, assuming this PC is from Dell or some other system manufacturer).

timgabe · 23 Nov 2016

Hi Michael, it's a Dell Studio 540 (64 bit). It's older (2009).

Not sure if this is important (I'm copying from the system specs page), but it also says:

ProcessorIntel(R) Core(TM)2 Duo CPU E7400 @ 2.80GHz, 2800 Mhz, 2 Core(s), 2 Logical Processor(s)

f14tomcat · 23 Nov 2016

timgabe said:

Hi Michael, it's a Dell Studio 540 (64 bit). It's older (2009).

Not sure if this is important (I'm copying from the system specs page), but it also says:

ProcessorIntel(R) Core(TM)2 Duo CPU E7400 @ 2.80GHz, 2800 Mhz, 2 Core(s), 2 Logical Processor(s)

@timgabe

Googling that, I get http://www.cpu-world.com/CPUs/Core_2...571E7400).html

Integrated peripherals / components


Integrated graphics	None

What are you currently using for a graphics card?

timgabe · 28 Nov 2016

Hi F14Tomcat,

This is what I'm seeing:

Intel(R) G45/G43 Express Chipset.

See also the attached image.

Input signal out of range after Windows 10 Update-image.png

timgabe · 05 Dec 2016

Any thoughts?

timgabe · 15 Dec 2016

timgabe said:

Any thoughts?

Hi everybody, would appreciate some insight if at all possible as far as what video card I would need to purchase... my wife uses this computer for work, so the fact that it is "down and out" is kind of a problem for us.

Helmut · 16 Dec 2016

Probably an Nvidia GT710 or GT730 PCI-E Graphics Card, with the output sockets required for your monitor(DVI-D, VGA).

You can get Windows 10 drivers from Nvidia and the resolutions/refresh rates won't be a problem. Yours are nothing unusual.

I would be tempted to look inside and see what Dell have actually put in there for a Graphics Card. If you are going to replace with another Graphics Card you will be doing that anyway.