Windows 10: Graphic card stuck at clock speed 501-850 MHz


  1. Posts : 1
    Windows 10 Professional 64-bits
       20 Sep 2016 #1

    Graphic card stuck at clock speed 501-850 MHz


    Hello,

    I have an issue with my graphic card very recently. My graphic card is a Sapphire AMD Radeon R9 280 with a core clock speed ranging between 300 and 940 MHz. Normally when my computer is idle it is at 300 MHz and when im playing a game like the witcher 3 it is 940 MHz, thats how this graphic card always worked and I think this is how this graphic card should work normally.

    The problem now is that when my computer is idle the core clock speed is stuck at 501 MHz and when I play a game it is stuck at 850 MHz, it just doesn't want to go any higher or lower. I uninstalled my graphic card drivers using the developers uninstaller and installed it again, which didnt worked, and after that I used DDU to uninstall the drivers and installed it again.

    When I start my computer for the first time after the reinstall the core clock speeds work normally again between 300 and 940 MHz but as soon as I restart my computer it is stuck betweern 501 and 850 MHz again.

    Also doesn't matter if my computer is idle or on performance, the memory clock speed is always 1250 MHz, which bothers me a lot and causes a higher temperature and fan on my GPU.

    I am really clueless and I hope someone here can help me.

    Many thanks!
      My ComputerSystem Spec

  2.    20 Sep 2016 #2

    I'm with Nvidia these days so don't know if I can be of much help. I would have suggested uninstall the driver with DDU and reinstall. Seems you did that. I would also check that power management options are on balanced.

    The question then is since the problem is "very recent" did something else on your system change very recently? Perhaps try a previous driver.
      My ComputerSystem Spec

  3.    23 Sep 2016 #3

    specialkone said: View Post
    I'm with Nvidia these days so don't know if I can be of much help. I would have suggested uninstall the driver with DDU and reinstall. Seems you did that. I would also check that power management options are on balanced.

    The question then is since the problem is "very recent" did something else on your system change very recently? Perhaps try a previous driver.
    Don't know AMD either but an older driver version is a good idea

    But i'd suspect that if you have ever run a Graphics Card Overclocking Utility ( eg MSI Afterburner if you were on Nvidia or TrixxxOC ) make sure it if fully uninstalled too or set to defaults....

    SAPPHIRE Technology

    KB
      My ComputerSystem Spec


 

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