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  1.    04 Jul 2016 #11
    Join Date : Oct 2013
    Penns Forrest
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3

    Quote Originally Posted by vile View Post
    This might have something to do with the problem. Apparently my monitor was only supported up to windows 8, there's no drivers for windows 10. Could the 64 bit windows 8 driver work on windows 10? Still not understanding why after the unplugging it took my monitor out of its native resolution in the first place.
    My monitor had the same issue - the resolution was not available on Windows until I installed the OEM drive.
    The Win8 driver should work fine - it's really not a driver per se, more inf and config than anything else.
      My ComputerSystem Spec
  2.    04 Jul 2016 #12
    Join Date : Jul 2016
    Posts : 11
    Windows 10
    Thread Starter

    Quote Originally Posted by Slartybart View Post
    My monitor had the same issue - the resolution was not available on Windows until I installed the OEM drive.
    The Win8 driver should work fine - it's really not a driver per se, more inf and config than anything else.
    Thanks for the help, unfortunately this still didn't fix the issue for me.
      My ComputerSystem Spec
  3.    05 Jul 2016 #13
    Join Date : Jul 2016
    Posts : 11
    Windows 10
    Thread Starter

    Anyone else have any possible solutions I could try?
      My ComputerSystem Spec
  4.    05 Jul 2016 #14
    Join Date : Oct 2013
    Penns Forrest
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3

    Quote Originally Posted by vile View Post
    Thanks for the help, unfortunately this still didn't fix the issue for me.
    If you did not restart, please do

    There's not much anyone cna do unless there is information to work on.

    Then please post a screen shot of
    Settings> Display
    and the advanced settings

    Post a screen shot of DevMgr > Display > Properties > Detail tab

    Post a screen shot of Control Panel Devices & Printers

    Please identify the monitor


    Please update the Systems Specs in your forum profile with complete information.

    • In the System Manufacturer/Model Number field, manually type Desktop or Laptop adding it to the information already in the field. The specific model number is important - there are often many models of a given series.
      For example, my machine is a HP Pavilion dv6, but there are tens of the dv6 series, so dv6-6c10us is the specific model.

    • Specify Custom Build as the manufacturer if it is not an OEM machine.

    The easiest way to do this is to use the information from a PUBLISHED Speccy report.
    See: Speccy - Publish Snapshot of your System Specs

    Post the link to the report that Speccy gives you and also open the Speccy link.
    Then click here to view your System Specs on this forum.

    When you have both windows open, put them side-by-side and simply copy the information, field by field, from the Speccy report to your System Specs.

    To see what information other members provide in their System Specs, click on My System Specs in the lower left of any post by any member.

    Thanks
      My ComputerSystem Spec
  5.    05 Jul 2016 #15
    Join Date : Jul 2016
    Posts : 11
    Windows 10
    Thread Starter

    Quote Originally Posted by Slartybart View Post
    If you did not restart, please do

    There's not much anyone cna do unless there is information to work on.

    Then please post a screen shot of
    Settings> Display
    and the advanced settings

    Post a screen shot of DevMgr > Display > Properties > Detail tab

    Post a screen shot of Control Panel Devices & Printers

    Please identify the monitor


    Please update the Systems Specs in your forum profile with complete information.

    • In the System Manufacturer/Model Number field, manually type Desktop or Laptop adding it to the information already in the field. The specific model number is important - there are often many models of a given series.
      For example, my machine is a HP Pavilion dv6, but there are tens of the dv6 series, so dv6-6c10us is the specific model.
    • Specify Custom Build as the manufacturer if it is not an OEM machine.

    The easiest way to do this is to use the information from a PUBLISHED Speccy report.
    See: Speccy - Publish Snapshot of your System Specs

    Post the link to the report that Speccy gives you and also open the Speccy link.
    Then click here to view your System Specs on this forum.

    When you have both windows open, put them side-by-side and simply copy the information, field by field, from the Speccy report to your System Specs.

    To see what information other members provide in their System Specs, click on My System Specs in the lower left of any post by any member.

    Thanks

    Click image for larger version. 

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    Monitor = Dell S2440L
    ABS Vortex Stryker ALI024 Desktop PC Intel i7-4790K (4.0 GHz) 8 GB DDR3 2 TB 240 GB SSD GTX 980 4 GB Windows 10 64-Bit
    http://speccy.piriform.com/results/h...KP7PJR1tZyi4GW

    It seems like the problem lies in the vga to hdmi adapter I had to get to connect my old monitor to my PC maybe?
      My ComputerSystem Spec
  6.    05 Jul 2016 #16
    Join Date : Oct 2013
    Penns Forrest
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3

    Quote Originally Posted by vile View Post
    It seems like the problem lies in the vga to hdmi adapter I had to get to connect my old monitor to my PC maybe?
    Thanks for posting all of the information. I'll look at the Speccy to look for something that might cause this or for something that might help.

    The first thing that popped out when I saw the Devs & Prtrs was the vga-hdmi adapter. That's not to say that it is the cause, but we both thought the same thing.

    Is there any other way you can connect the monitor or are you limited to a mismatch between the connections on the box and the monitor?

    Also thanks for updating your system specs, other members use that exclusively.

    I might not get to this for a while - others might drop by and offer suggestions.
      My ComputerSystem Spec
  7.    05 Jul 2016 #17
    Join Date : Jul 2016
    Posts : 11
    Windows 10
    Thread Starter

    Quote Originally Posted by Slartybart View Post
    Thanks for posting all of the information. I'll look at the Speccy to look for something that might cause this or for something that might help.

    The first thing that popped out when I saw the Devs & Prtrs was the vga-hdmi adapter. That's not to say that it is the cause, but we both thought the same thing.

    Is there any other way you can connect the monitor or are you limited to a mismatch between the connections on the box and the monitor?

    Also thanks for updating your system specs, other members use that exclusively.

    I might not get to this for a while - others might drop by and offer suggestions.
    My monitor cable is vga and my computer does not have a vga port, only hdmi and dvi, so I went out and bought a vga to hdmi adapter to connect it. All was working fine until I accidentally unplugged my monitor from the wall.
      My ComputerSystem Spec
  8.    06 Jul 2016 #18
    Join Date : Oct 2013
    Penns Forrest
    Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3

    System Properties > Advanced tab > Environment Variables
    User variables > new button
    Var name: devmgr_show_nonpresent_devices
    Var value: 1
    Ok out of properties

    DevMgr > View Menu > Show Hidden
    Monitors
    Uninstall all - non-present (grey) and present
    Remove software if prompted

    Shut down
    and power off monitor

    Start the PC
    wait about 1 minute
    power on the Monitor

    Run Windows Update manually

    Check the display settings
      My ComputerSystem Spec
  9.    06 Jul 2016 #19
    Join Date : Oct 2013
    Tropic of Cancer
    Posts : 1,648
    Microsoft Windows 10 Home

    Quote Originally Posted by vile View Post
    The max resolution it will let me put is 1280 x 720, I have a 24" wide screen monitor
    Your system specs say .....
    Code:
    Graphics Card HDMI to VGA (1280x720@60Hz) 4095MB NVIDIA GeForce GTX 980
    Screen Resolution 1280x720
    But with your monitor you should have 1920x1080.

    Please make two things sure.
    First: The monitor is connected with the Graphics card, not to the motherboard's display ports. I mean, not anywhere here:
    Click image for larger version. 

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    But somewhere here:
    Click image for larger version. 

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ID:	88680

    Second: You have display driver 368.69 - WHQL installed. Better you install it now.

    With both the above conditions fulfilled, restart the computer. See what happens. Let us know.
      My ComputerSystem Spec
  10.    06 Jul 2016 #20
    Join Date : Jul 2016
    Posts : 11
    Windows 10
    Thread Starter

    Quote Originally Posted by Slartybart View Post
    System Properties > Advanced tab > Environment Variables
    User variables > new button
    Var name: devmgr_show_nonpresent_devices
    Var value: 1
    Ok out of properties

    DevMgr > View Menu > Show Hidden
    Monitors
    Uninstall all - non-present (grey) and present
    Remove software if prompted

    Shut down
    and power off monitor

    Start the PC
    wait about 1 minute
    power on the Monitor

    Run Windows Update manually

    Check the display settings
    Slartybart + others, thank you so much for taking your time to help me, after uninstalling everything on the monitor tab and restarting the computer my resolution is back to normal, thanks so much.
      My ComputerSystem Spec

 
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